At a Glance
- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Earn £12.70/hour, enjoy flexible hours, and receive paid leave during term time.
- Other info: Entry-level role with opportunities for overtime and career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and a patient attitude.
Join to apply for the Passenger Assistant (Zero-hours) role at London Hire Community Services.
Location: Milton Keynes
Compensation: £12.70 / hour
Description
Are you looking for a rewarding role focussed on helping others? Do you want to make a real difference? If so, we have the role for you! London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities
- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
Skills, Knowledge and Expertise
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
What’s on offer
- Contracts starting at 15 hours per week, worked on a split-shift basis covering AM and PM transport.
- Term-time only, with a full statutory annual leave entitlement of 5.6 weeks (inclusive of 5.6 weeks) paid in addition to the working weeks.
- There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
- Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods!)
- Access to our Employee Assurance Programme.
- Automatic enrolment in our pension scheme after three months service.
Passenger Assistant (Zero-hours) in Broughton employer: London Hire Community Services
As a PCV Driver with us in Milton Keynes, you will join a supportive and inclusive work culture that prioritises the safety and well-being of both our drivers and service users. We offer flexible zero-hour contracts, competitive pay, and opportunities for professional development, ensuring that you can grow your skills while making a meaningful impact in the community. With access to on-site parking and a range of employee benefits, we strive to create a rewarding environment for all our team members.
Contact Details:
London Hire Community Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Passenger Assistant (Zero-hours) in Broughton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on London Hire Community Services. Understand their values and how they support passengers, especially those with disabilities. This will help you connect better during the conversation.
✨Tip Number 2
Practice your communication skills! As a Passenger Assistant, you'll need to be patient and clear when talking to passengers. Try role-playing with a friend or family member to get comfortable with different scenarios you might face on the job.
✨Tip Number 3
Show off your teamwork skills! During the interview, share examples of how you've worked well in a team before. Highlight your ability to assist others and keep everyone safe and comfortable, as this is key for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply for the Passenger Assistant role directly on our site. Plus, it shows you're serious about joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Passenger Assistant (Zero-hours) in Broughton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially those who need extra support.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Passenger Assistant role. We love seeing how your background aligns with our values and the responsibilities outlined in the job description.
Be Clear and Concise:Keep your written application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your communication is easy to understand. This will help us see your excellent verbal and written skills right from the start!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Hire Community Services
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Passenger Assistant. Familiarise yourself with the importance of safety and comfort for passengers, especially those with disabilities. This will help you demonstrate your commitment to the role.
✨Showcase Your Communication Skills
Since communication is crucial in this role, think of examples where you've effectively communicated with others, particularly in challenging situations. Be ready to discuss how you would interact with passengers in a patient and informative manner.
✨Highlight Teamwork and Initiative
Prepare to talk about your experience working in teams and how you can also take initiative when needed. The interviewers will want to see that you can work well with others but also handle situations independently when required.
✨Demonstrate Attention to Detail
Bring up instances where your attention to detail made a difference, whether in record-keeping or ensuring safety protocols were followed. This is particularly important in a role that involves monitoring passengers and ensuring their welfare.
