At a Glance
- Tasks: Assist passengers with disabilities and ensure their safety and comfort during transport.
- Company: London Hire Community Services, dedicated to accessible transport solutions.
- Benefits: Competitive pay, paid leave, pension scheme, and overtime opportunities.
- Other info: Flexible hours during term-time with no work required during school holidays.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Understanding of disabilities, strong communication skills, and teamwork ability.
The predicted salary is between 13.85 - 13.85 £ per hour.
Department
Passenger Assistant - Taxi Operations
Location
Lambeth
Compensation
Description
• Are you looking for a rewarding role focused on helping others?
• Do you want to make a real difference?
• If so, we have the role for you!
London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport.
Our services are run under a full passenger vehicle operator’s licence regulations.
We have built our service around principals and process that are recognised as industry standards.
We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities
- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
Skills, Knowledge and Expertise
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
- What's on offer
- Contracts starting a casual contract worked on a split-shift basis covering AM and PM transport.
- Term-time only, with a full statutory annual leave entitlement of 5.6 weeks (inclusive of 5.6 weeks) paid in addition to the working weeks.
- There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
- Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods!)
- Access to our Employee Assurance Programme.
- Automatic enrolment in our pension scheme after three months service.
- #J-18808-Ljbffr
Passenger Assistant (15hours) employer: London Hire Community Services
London Hire Community Services is an exceptional employer dedicated to making a meaningful impact in the lives of others through accessible transport services. With a strong focus on safety and employee well-being, we offer a supportive work culture that values teamwork and individual initiative, alongside competitive pay and benefits such as a pension scheme and paid leave during term-time. Join us in Lambeth for a rewarding role where you can truly make a difference in your community.
Contact Details:
London Hire Community Services Recruitment Team
