Human Resources Coordinator in London

We are looking for a highly organised, people‐focused HR Coordinator to join our team. If you thrive in a fast‐paced environment, enjoy supporting others, and take pride in delivering exceptional HR service, this is a fantastic opportunity to grow your HR career in hospitality.

About The Role

As our HR Coordinator, you will be the first point of contact for employees and managers, providing professional HR support across recruitment, onboarding, employee relations, training, and HR administration. You will help drive our company culture, ensure accurate and compliant record keeping, and play a key role in creating a welcoming and engaging workplace for our associates.

What You’ll Be Doing – HR Administration

• Maintain accurate and confidential employee records and personnel files.
• Prepare HR correspondence, letters, contracts and documentation.
• Manage filing systems, archives and HR office supplies.
• Handle phone enquiries and provide first‐line HR support.
• Assist with payroll administration and HR reporting.

Recruitment & Onboarding

• Coordinate the full recruitment process including job postings, CV screening and scheduling interviews.
• Manage candidates via the Global Recruitment System (GRS).
• Proactively source candidates via job boards, social media, networking and career fairs.
• Build relationships with schools, colleges, and universities.
• Conduct pre‐employment checks and support new starters through onboarding and orientation.
• Support probation reviews and the work experience programme.

Employee Relations & Engagement

• Be a friendly, visible presence across the property, supporting associate queries.
• Assist with employee relations meetings including minute taking.
• Maintain HR noticeboards and communication channels.
• Support associate recognition initiatives (birthdays, vouchers, long service awards).

Training & Events

• Organise and track training sessions, book rooms and send invitations.
• Assist with compliance, service and leadership training programmes.
• Help plan and deliver associate events including Appreciation Week, Awards, and seasonal activities.
• Support hotel committees such as Engagement or Green Team.

Compliance & Safety

• Uphold confidentiality, data protection and secure file management.
• Ensure HR spaces and equipment are properly secured.
• Follow company safety procedures and report incidents as required.
• Support internal audits including HR Review and Brand Standards.

What We’re Looking For

• Experience in HR or administration (hospitality experience beneficial).
• Strong communication, organisation and interpersonal skills.
• A positive, professional attitude and commitment to confidentiality.
• Confidence using Microsoft Office and HR systems.
• Ability to multitask, prioritise and work both independently and as part of a team.
• Knowledge of UK employment law (advantageous but not essential).

What We Offer

• A supportive and inclusive HR team environment.
• Opportunities for training and professional development.
• Involvement in exciting hotel projects, events and engagement initiatives.
• Career growth within a leading hospitality brand.

Ready to Join Us?

If you’re passionate about people, organised by nature, and motivated to help create an exceptional workplace culture, we’d love to hear from you. Apply today and start your HR journey with us.