Hybrid User Researcher for Public Services in London

Hybrid User Researcher for Public Services in London

London Full-Time 54000 - 66000 £ / year (est.) Home office (partial)
London Gov

At a Glance

  • Tasks: Conduct user research to improve public services and enhance digital experiences for Londoners.
  • Company: Join London Gov, a forward-thinking organisation dedicated to serving the community.
  • Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and community impact.
  • Why this job: Make a real difference in people's lives by shaping inclusive and accessible digital products.
  • Qualifications: Experience in user research and a passion for improving public services.

The predicted salary is between 54000 - 66000 £ per year.

London Gov is seeking a skilled User Researcher for the GLA Corporate Resources and Business Improvement (CRBI) unit.

You will plan and conduct research across multiple digital products, keeping Londoners at the heart of every decision.

You will run end-to-end studies, synthesize insights, and support agile product teams to design inclusive, accessible experiences.

Collaboration with policy, Digital Experience Unit and external suppliers is expected.

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Hybrid User Researcher for Public Services in London employer: London Gov

The Mayor’s Office for Policing and Crime (MOPAC) is an exceptional employer dedicated to fostering a safer London through transparency and accountability in policing. With a strong commitment to employee development, MOPAC offers a collaborative work culture where your contributions directly impact community safety and public trust. Located in the heart of London, you will enjoy a vibrant environment that values diversity and inclusivity, alongside competitive salaries and opportunities for professional growth.

London Gov

Contact Details:

London Gov Recruitment Team

We think you need these skills to ace Hybrid User Researcher for Public Services in London

Communication Skills
Problem-Solving Skills
Attention to Detail
Python
SQL
Automation
Stakeholder Management