Reception & Administrative Support Officer

This is a great opportunity for you to be the first point of contact for visitors to our prestigious Film School. You will represent the School professionally when dealing with all general enquiries, whether face-to-face in the busy reception, via phone or email and will operate the School’s multiline switchboard. You will also provide administrative support to the Facilities Management and Student Registry departments, act as a secondary building key-holder to the Facilities Manager and also a Fire Marshal, in the event of a building evacuation being necessary. The successful candidate for this interesting and varied role will be educated to A level standard or equivalent and have experience working on reception in a customer facing post. You will be comfortable working with academic and professional services staff, senior managers, students and external stakeholders. The ability to multi-task and prioritise effectively in a fast-paced environment, plus experience using Microsoft 365 and excellent MS Office skills are essential. It will be an advantage if you have experience of working in a similar role within the arts and/or higher education. As a confident communicator, you will act with tact and diplomacy at all times. We offer a highly competitive staff benefits package including 30 days leave per annum (pro rata for part-time staff), employer matched contributory pension scheme (4%), season ticket and hardship loan schemes, up to 18 days professional development leave per academic year (pro rata for part-time staff), cycle to work scheme, discounted gift cards from a large number of high street and online retailers, an Employee Assistance Programme and a suite of family-friendly policies. For further information and details of how to apply, click the ‘apply’ button to be redirected to our website. Closing date for receipt of completed applications is 9am Wednesday 8 January 2025. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We offer a guaranteed interview to applicants with a disability, who meet the essential criteria for the role. Applicants must be able to provide proof of their ongoing right to live and work in the UK. It is a condition of any offer of work for the School, which we may make to you, that you have, or gain, permission to work in the UK. By law, you will not be able to start working for us until you are able to provide evidence that this permission has been granted. LFS is an equal opportunities employer. Whilst all applicants will be judged on merit alone, we especially encourage applications from people who identify as disabled and/or identify as LGBTQIA, black, Asian or are from minority ethnic backgrounds as these groups are under-represented at all levels of staff at LFS. NO AGENCIES PLEASE We reserve the right to close this advert as soon as sufficient applications are received, therefore candidates are advised to submit their application as soon as possible. London Film School is celebrated for its commitment to film, innovation and creative freedom, and its reputation for teaching excellence and practical learning. In 2022 London Film School was awarded World-Leading Specialist Provider status by the Office for Students.