At a Glance
- Tasks: Manage the full employee lifecycle and foster a positive workplace culture.
- Company: Join the London Film Academy, a leader in film education.
- Benefits: Enjoy 25 days annual leave, private health insurance, and professional development opportunities.
- Other info: Hybrid working model with a vibrant team and exciting film-related perks.
- Why this job: Be the HR hero in a creative environment that values diversity and innovation.
- Qualifications: CIPD level 5 or equivalent experience in HR generalist roles.
The predicted salary is between 30000 - 40000 € per year.
London Film Academy (LFA) is renowned worldwide for its excellence in film education. We are immensely proud to see our graduates thrive and build distinguished careers in both TV and film across the globe. We are seeking an experienced People Operations Generalist to serve as the standalone HR point of contact for all LFA employees and tutors. This role will oversee the full employee lifecycle, from recruitment and onboarding, through performance management to offboarding, while ensuring HR compliance and fostering a positive, high‐performing workplace culture.
Key Accountabilities
- Full life cycle of staff and tutors (recruitment, onboarding, employee development, reviews, and offboarding coordination)
- Staff engagement and Employee Relations (ER)
- HR-related data capture and processing
- HR best practice and compliance
- Recruiting and administration of ATS, working closely with other departments and teams to oversee the recruitment of all employees, including drafting job descriptions, preparing advertisements, shortlisting candidates, interviewing and interview coordination
- Prepare and issue employment contracts and the Staff Handbook
- Onboard and collaborate with all other departments to oversee the induction and onboarding process of all new employees – from pre‐induction to key milestones such as first day and check‐ins throughout the first six months
- Coordinate and facilitate the active use of the performance management software (Teamflect) for all objectives setting, business as usual (BAU) and values‐based reviews
- Plan and schedule staff training in line with the Talent Development processes
- Support and process personal development for employees
- Provide company‐wide benchmarking salary data for annual pay reviews and present it to the Senior Managers
- Support the administration of the annual pay review process
- Oversee the offboarding of an employee in the event of leaving LFA
- Oversee tutor lifecycle, taking into account their freelance status
Staff Engagement and Employee Relations (ER)
- Follow the policies and procedures in the Staff Handbook, proactively oversee the fair handling of ER issues
- Work closely with line managers, assisting in understanding and implementing policies and procedures
- Arrange LFA social events, celebrations and milestones
- Lead internal HR communications
- Manage the LFA HR inbox
- Monitor the Complaints, Appeals and Safeguarding inbox
- Manage the team engagement platform (LFA Staff Hub)
HR-related data capture and processing
- Administration of Application Tracking System (ATS)
- Report payroll and ensure all new and existing employees have the correct pay and benefits
- Ensure all confidential HR-related documentation is securely and accurately filed on SharePoint and BrightHR (HRIS)
- Oversee the accuracy of BrightHR data and information
- Manage and oversee the accurate recording of absence, holiday requests, sick leave and all other forms of absence
HR Best Practice and Compliance
- Review and recommend benefits to Senior Managers and Joint Principals
- Monitor diversity, check references and other necessary background checks (including DBS) during recruitment
- Oversee the accuracy of the Staff Handbook, updating policies and processes in line with changes to employment law legislation
- Communicate Staff Handbook updates on the shared platform
- Cross‐reference with the Finance Manager for the HR budget, expenses and payroll
- Conduct HR and people processes audits
Essential Skills
- Relevant HR generalist experience
- CIPD level 5 qualified or equivalent experience
- Experience working in a busy and constantly changing environment
- Experience in coordinating employee journey
- Attention to detail
- Strong managing‐up skills
- Excellent written and spoken communication skills
- Experience in managing HRIS and ATS
- Experience in customer service
Desirable
- Experience in L&D
- Experience in ER matters such as grievances or disciplinaries
- Experience in coordinating payroll
- Experience in Higher Education
As part of your application
Please include a brief cover letter. In the letter we would appreciate hearing why you believe you are a great fit for this position, highlighting the essential skills and experience mentioned above with specific examples. Note that the successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding. Employment will be subject to a satisfactory outcome of this process.
Benefits
- 25 days of annual leave per annum (pro rata), increasing by one additional day after each year, up to a maximum of 30 days + bank holidays
- Pension scheme with a 5% employer contribution
- Continuing professional development days (CPD)
- Private Health Insurance
- Employee Assistance Programme (EAP)
- Use of on‐site cinema for private screenings
- Cinema membership
- Cycle to work and Tech & Home schemes
Role Details
- Hours of work: full‐time, 37.5 hours per week, Monday to Friday
- Hybrid style of working, with at least three days a week on site at 52a Walham Grove, London SW6 1QR
- Salary: £35k‐£45k per annum
- Application deadline: 6th March 2026
- Initial phone call: Week of 9 March 2026
- In‐person / online interview: Weeks of 16 and 23 March 2026
- Start date: As soon as possible
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. We are unable to offer visa sponsorship for this role. All candidates must be able to provide proof of right to work in the UK. We value diversity and welcome applications from members of underrepresented groups.
People Operations Generalist in London employer: London Film Academy
At the London Film Academy, we pride ourselves on fostering a vibrant and inclusive work culture that champions creativity and professional growth. As a People Operations Generalist, you will play a pivotal role in shaping the employee experience within a renowned institution, benefiting from generous annual leave, a supportive pension scheme, and opportunities for continuing professional development. Located in the heart of London, our unique environment not only allows you to engage with passionate individuals in the film industry but also offers access to exclusive on-site cinema screenings and a collaborative atmosphere that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Generalist in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of the LFA team.
✨Tip Number 2
Practice common interview questions related to HR and people operations. Think about how your past experiences align with the role's requirements. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewers. This shows your enthusiasm and helps you gauge if LFA is the right fit for you. Ask about their approach to employee engagement or how they handle performance management.
✨Tip Number 4
Follow up after your interview with a thank-you email. Mention something specific from your conversation to remind them of your chat. It’s a great way to keep your name fresh in their minds as they make their decision.
We think you need these skills to ace People Operations Generalist in London
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight why you're the perfect fit for the People Operations Generalist role. Use specific examples from your experience that align with the essential skills mentioned in the job description.
Tailor Your CV:Don't just send out the same CV for every application. Tailor it to reflect the skills and experiences that are most relevant to this role at LFA. Show us how your background makes you a great match for overseeing the full employee lifecycle!
Be Clear and Concise:When writing your application, clarity is key! Keep your language straightforward and avoid jargon. We want to see your personality shine through, so make sure your passion for HR comes across in your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at LFA!
How to prepare for a job interview at London Film Academy
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a People Operations Generalist. Familiarise yourself with the full employee lifecycle and be ready to discuss your experience in recruitment, onboarding, and performance management. This will show that you're not just interested in the job, but that you genuinely know what it entails.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your HR generalist experience. Whether it's handling employee relations or managing HRIS, having concrete stories ready will demonstrate your capability and give the interviewers confidence in your skills.
✨Engage with the Culture
The London Film Academy prides itself on a positive workplace culture. Be prepared to discuss how you can contribute to this environment. Think about ways you've fostered engagement in previous roles and be ready to share ideas for social events or team-building activities.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their current HR challenges or how they measure employee satisfaction. This shows your interest in the role and helps you gauge if the company aligns with your values and career goals.
