At a Glance
- Tasks: Maintain, service, and repair electric vehicles while providing top-notch customer service.
- Company: Join LEVC, a leader in the electric vehicle revolution.
- Benefits: Enjoy a competitive salary, 25 days leave, health support, and discounts.
- Why this job: Be part of a mission to create greener cities with innovative transport solutions.
- Qualifications: Must be a qualified Vehicle Technician with strong customer service skills.
- Other info: Access to LinkedIn Learning and opportunities for personal growth.
The predicted salary is between 32000 - 48000 £ per year.
Salary Circa £40,000 + Bonus
Brewery Road, London (N7 9QH)
Who we are?
At LEVC we have been transformed from a traditional vehicle manufacturer of the iconic black cab, into a modern electric vehicle company with high performing tech. We operate a global footprint, with offices and operations across Europe and key overseas markets. The TX electric taxi heralded a new generation of personal transport, bringing zero-emissions-capable operation to cities around the world.
Why work at LEVC?
Our talented team are dedicated to driving greener transport solutions that will accelerate the journey to cleaner cities. Our mission is to build on our heritage to deliver smarter, greener, safer and accessible mobility for all. We are proud of what we’ve achieved already and excited to bring and develop talent into the EV industry.
About the role
- Your role will be performing maintenance, servicing, and repairs on LEVC products, along with pre-delivery inspections on new vehicles.
- Complete scheduled vehicle servicing and repair in line with manufacturer guidelines.
- Undertake diagnostic activities to identify causes and solutions for customer vehicle issues.
- Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with manufacturer requirements.
- Liaise directly with customers and service advisors, providing outstanding customer service.
- Conduct electronic visual health checks on all vehicles and provide a comprehensive report with expert advice and recommendations for customers.
- Complete the necessary documentation in respect to warranty work.
- Maintain a clean and safe work bay.
Experience to succeed
- Strong focus on customer service with the ability to communicate technical information to a non-technical audience.
- Must be a qualified Vehicle Technician with a formal qualification in Automotive City & Guilds/NVQ Level 3 in Light Vehicle Maintenance (or equivalent qualification).
- Ability to work in a fast-paced environment.
- Have a track record of delivering results as an automotive technician within the franchised automotive sector.
- Experienced supporting a sizeable, fast-moving business.
- Must have own tools available and a clean valid UK Driving Licence.
What we can offer you
- Competitive salary.
- 25 days’ annual leave plus bank holidays.
- Life assurance, cycle to work scheme, and a salary sacrifice pension scheme.
- Health and wellbeing support, including Medicash health care scheme, Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders.
- Salary extras giving you discounts across various retailers (e.g supermarkets, eating out, and leisure activities).
- Support you to unlock your potential through technical & behavioural training.
- Access to LinkedIn Learning.
At LEVC, whatever your role, you truly have the opportunity to join a team that helps you perform at your best.
Vehicle Technician employer: London EV Company
Contact Detail:
London EV Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician
✨Tip Number 1
Network like a pro! Reach out to people in the EV industry, especially those at LEVC. Attend events or join online forums where you can connect with current employees and learn more about the company culture.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your technical know-how. Bring examples of past work or even a portfolio that highlights your experience as a Vehicle Technician.
✨Tip Number 3
Prepare for the unexpected! Brush up on your diagnostic skills and be ready to tackle some real-world problems during your interview. They might throw a scenario your way to see how you think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the LEVC team and contributing to greener transport solutions.
We think you need these skills to ace Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vehicle Technician role. Highlight your qualifications, especially your City & Guilds/NVQ Level 3 in Light Vehicle Maintenance, and any relevant experience in the automotive sector. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills: Since customer service is key for us, don’t forget to showcase your ability to communicate technical info to non-technical folks. Share examples of how you've provided outstanding service in previous roles – it’ll make you stand out!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so get to the point while still showing off your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at London EV Company
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and electric vehicles. Familiarise yourself with LEVC's products, especially the TX electric taxi, so you can speak confidently about their features and benefits during the interview.
✨Showcase Your Customer Service Skills
Since customer service is key for this role, prepare examples of how you've effectively communicated technical information to non-technical customers in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've diagnosed and resolved vehicle issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Ask Insightful Questions
Prepare thoughtful questions about LEVC’s mission and future projects in the EV industry. This shows your genuine interest in the company and helps you understand how you can contribute to their goals of greener transport solutions.