Assistant Department Manager Insurance Services in London

A training and developmental role for individuals exhibiting the ability to progress to the position of Department Manager, Insurance. The Assistant Department Manager will provide direction to the Insurance Specialists towards achieving department objectives by assisting in the management of staff, planning and evaluating department activities. The Assistant Department Manager will assume the Department Manager's responsibilities during their absence. In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, applicants must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.

Skills & Experience

• Demonstrate good interpersonal skills when dealing with customers, vendors, staff and management.
• Strong selling skills.
• Strong technical knowledge.
• Ensure ongoing and continuous performance management of all staff.
• The ability to train, coach, and develop staff to meet business objectives.
• Give direction of assigned duties.
• Highly organized and able to multitask effectively and work under changing priorities.
• Good communication skills, both written and verbal, within a team environment.
• Isolate and solve problems.
• Adapts easily to change.
• Strong analytical and strategic thinking skills.
• Ability to work independently, quickly and accurately under pressure.
• Ability to relate to all levels of personnel.
• Ability to exercise professional judgment, delegate and follow-up.
• Entrepreneurial: look for ways to build the business.
• CIP/CAIB or minimum Level II insurance license.
• Possess a strong insurance technical skill base.
• Knowledge of desktop PCs and Windows-based operating systems.
• Proficient with Word and Excel.
• Eventual completion of internal corporate leadership and management courses.
• Ability to use all relevant software related to the Insurance Department.
• In depth knowledge of insurance products, services and regulations.

This role is Regular Part-Time, where employees are scheduled a minimum of 1456 hours per year (28-40 hours per week). Applicants must be available to work a flexible schedule, Monday to Sunday.

Benefits

• Comprehensive medical, dental, prescription drug and vision care coverage for you and your family.
• Employee Discount Program.
• Ongoing In-House Training & Education Courses.
• Employee Family Assistance Program (Free confidential counselling).

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will provide accommodations during the recruitment process upon request.