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- Tasks: Support clients with top-notch service and handle admin tasks in a dynamic environment.
- Company: Join Tom Howley, the UK's leading bespoke kitchen company, known for quality and innovation.
- Benefits: Enjoy 22 days holiday, cycle to work scheme, free parking, and wellness support.
- Why this job: Be part of a fast-growing team that values your input and offers comprehensive training.
- Qualifications: Strong communication skills and a team player attitude; experience in furniture is a plus.
- Other info: This is a full-time, 12-month maternity cover role based in Trafford Park.
The predicted salary is between 28800 - 43200 £ per year.
List Vacancies(current) Sign in List Vacancies(current) Back to Search Results Client Services Coordinator Apply for job Job reference: NWT-CSX-001220 Salary: Competitive Salary & Contributory Pension Closing date: 30/06/2025 Department: Client Services Location: Trafford Park, Manchester Employment type: Fixed Term Where to find us location_on Get directions Job Description Client Service Co-Ordinator – Client Services Department Full Time 12 Month Maternity Cover Based in Trafford Park Tom Howley, market leader for British bespoke kitchens, is the fastest-growing, premium bespoke kitchen company in the UK, with 20 showrooms. We are proud to manufacture all our furniture in the UK and offer a comprehensive design, manufacture, and installation service. The Client Services team is responsible for liaising with clients providing first class service to all clients. Working alongside all departments within the business to ensure the clients journey is the best we can offer. Responsibilities Include Providing a prompt and courteous service to all clients. Good communication with both office & field staff. Processing paperwork, updating call logs and general admin. Provide Cover for colleague’s absence when required Deal with client complaints, ensuring those involved resolve the issue in a timely manner. Key Requirements Excellent verbal and written communication skills. Being confident to work as part of a team and by yourself in a fast-paced environment Confident telephone manner; Being able to communicate with other departments within the business and clients confidently; Accuracy and attention to detail; Ability to prioritise with an organised approach; I.T. literate; Experience in the furniture industry would be advantageous but not essential Why Work For Us 22 days plus bank holidays (rising with service) Full software training will be given and IT equipment provided Cycle to Work Scheme Contractual pension Free Parking BHID Connect – through our partnership with Reward Gateway, you can save money on everyday spending and make your money go further at up to 770 retailers Wellbeing centre – exercise videos, mindfulness tools, nutritional and financial advice Employee Assistance Programme – access to 24/7 counselling and support helpline Employee Mortgage Services – through our partnership with Charles Cameron we provide access to mortgage advice and education services We are constantly reviewing our benefits and have some exciting new initiatives coming soon! Should you have any questions regarding this opportunity, or if you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to contact us at recruitment@bhid.co.uk Take a look around the company https://www.jobtrain.co.uk/bhid Apply for job favorite_border Save this job #J-18808-Ljbffr
Client Services Coordinator employer: London Door Company
Contact Detail:
London Door Company Recruiting Team
recruitment@bhid.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Coordinator
✨Tip Number 1
Familiarise yourself with the furniture industry, even if you don't have direct experience. Understanding trends, customer preferences, and key players can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role requires a confident telephone manner, consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Research Tom Howley and their bespoke kitchen offerings. Being knowledgeable about the company’s products and services will show your genuine interest and help you stand out during the interview process.
✨Tip Number 4
Prepare examples of how you've handled client complaints or provided excellent service in previous roles. Having specific instances ready will demonstrate your problem-solving skills and commitment to client satisfaction.
We think you need these skills to ace Client Services Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and key requirements for the Client Services Coordinator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in client services or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your communication skills and ability to work in a fast-paced environment.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of how you meet the job requirements. Emphasise your customer service experience, attention to detail, and ability to handle complaints effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at London Door Company
✨Showcase Your Communication Skills
As a Client Services Coordinator, excellent verbal and written communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. You might want to share examples of how you've successfully handled client interactions in the past.
✨Highlight Your Organisational Skills
This role requires a strong ability to prioritise tasks and stay organised. During the interview, discuss specific strategies you use to manage your workload and ensure that you meet deadlines, especially in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle client complaints or difficult situations. Think of past experiences where you resolved issues effectively and be ready to explain your thought process and actions taken.
✨Research the Company and Industry
Familiarise yourself with Tom Howley and the bespoke kitchen industry. Understanding their products and services will not only show your interest but also help you tailor your responses to align with the company's values and customer service approach.
