At a Glance
- Tasks: Welcome patients, manage appointments, and support a smooth clinic experience.
- Company: Join Spire Private Clinic in Wimbledon, a compassionate healthcare team.
- Benefits: Earn £12.71 per hour plus excellent benefits and overtime opportunities.
- Other info: Flexible hours with potential for additional shifts and career growth.
- Why this job: Make a real difference in patient care while developing valuable skills.
- Qualifications: Strong communication, administration skills, and a passion for helping others.
The predicted salary is between 12 - 12 £ per hour.
We have an exciting opportunity for a Clinic Receptionist to join our Spire Private Clinic in Wimbledon. Working weekends, you will play a vital role at the heart of the clinic, welcoming patients and supporting the smooth running of our private services. As an integral member of a dedicated and compassionate team, you’ll deliver a friendly, professional experience while working closely with clinicians to help provide outstanding patient care. This role will support Spire Wimbledon Clinic Saturday 9am to 1pm. There is potential for over-time and additional days ad-hoc.
Key Responsibilities:
- Welcome all visitors to the clinic in a polite and courteous manner and ensure all patients are appropriately briefed for their appointment.
- Manage and maintain our appointment diaries and ensure future appointments are booked correctly.
- Liaise with patients regarding the payment of their treatment. This involves processing cash and card payments.
- Ensure that the reception and waiting area is always kept tidy and presentable.
- Complete daily reception tasks such as inputting new patient’s data, scanning and restocking rooms.
- Opening and closing of clinics when needed.
- Answer incoming telephone calls in a professional manner, and support clinical staff where a patient is going to be late or needs to reschedule their appointment.
- Accurately process referrals and contact patients via phone and email to book their appointments.
- Send clinical letters and reports by post and/or electronic means.
About you:
- A strong team player with a genuine commitment to putting patients and customers first.
- Proactive and confident using your own initiative, with the ability to adapt to changing priorities.
- Comfortable working independently, using sound judgement and problem‑solving skills when lone working.
- Adaptable, flexible, and keen to learn new skills on the job.
Skills and Experience:
- Excellent written and spoken communication skills.
- Strong administration skills with exceptional attention to detail.
- Strong I.T. Skills and can work on multiple systems and platforms.
Clinic Receptionist in London employer: London Doctors Clinic Ltd
At Spire Private Clinic in Wimbledon, we pride ourselves on being an excellent employer, offering a supportive and compassionate work environment where our Clinic Receptionists play a crucial role in delivering outstanding patient care. With competitive pay, flexible working hours, and opportunities for overtime, we foster a culture of teamwork and professional growth, ensuring that our employees feel valued and empowered to make a difference in the lives of our patients.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Receptionist in London
✨Tip Number 1
Get to know the clinic! Research Spire Wimbledon Clinic and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Clinic Receptionist, you'll be the first point of contact for patients. Role-play with friends or family to get comfortable with welcoming visitors and handling phone calls professionally.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the clinic culture and might even give you a heads-up about job openings. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to follow up after submitting your application!
We think you need these skills to ace Clinic Receptionist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Clinic Receptionist role. Highlight your relevant experience, especially in customer service and administration, as these are key for us at Spire Wimbledon.
Craft a Friendly Cover Letter:Your cover letter should reflect your personality and enthusiasm for the role. Let us know why you’re passionate about patient care and how you can contribute to our team’s success.
Show Off Your Communication Skills:Since excellent communication is crucial for this position, make sure your application showcases your written skills. Use clear and concise language to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at London Doctors Clinic Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinic Receptionist. Familiarise yourself with the key tasks like managing appointment diaries and processing payments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Clinic Receptionist, excellent communication is crucial. Prepare examples of how you've effectively communicated with patients or team members in the past. Practising common interview questions can also help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Team Spirit
This role requires a strong team player. Be ready to share experiences where you've worked collaboratively with others. Highlight your commitment to putting patients first and how you’ve contributed to a positive team environment in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you had to manage changing priorities or handle difficult patients. Practising these scenarios will help you respond confidently and show your ability to think on your feet.
