At a Glance
- Tasks: Welcome patients, manage appointments, and support clinic operations.
- Company: Join a compassionate team at Spire Private Clinic in Wimbledon.
- Benefits: Earn £12.71 per hour plus excellent benefits and overtime opportunities.
- Other info: Flexible hours with potential for additional shifts.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Strong communication, administration skills, and a team player attitude.
The predicted salary is between 12 - 12 £ per hour.
We have an exciting opportunity for a Clinic Receptionist to join our Spire Private Clinic in Wimbledon. Working weekends, you will play a vital role at the heart of the clinic, welcoming patients and supporting the smooth running of our private services. As an integral member of a dedicated and compassionate team, you’ll deliver a friendly, professional experience while working closely with clinicians to help provide outstanding patient care. This role will support Spire Wimbledon Clinic Saturday 9am to 1pm. There is potential for over-time and additional days ad-hoc.
Key Responsibilities:
- Welcome all visitors to the clinic in a polite and courteous manner and ensure all patients are appropriately briefed for their appointment.
- Manage and maintain our appointment diaries and ensure future appointments are booked correctly.
- Liaise with patients regarding the payment of their treatment, processing cash and card payments.
- Ensure that the reception and waiting area is always kept tidy and presentable.
- Complete daily reception tasks such as inputting new patient’s data, scanning and restocking rooms.
- Opening and closing of clinics when needed.
- Answer incoming telephone calls in a professional manner, and support clinical staff where a patient is going to be late or needs to reschedule their appointment.
- Accurately process referrals and contact patients via phone and email to book their appointments.
- Send clinical letters and reports by post and/or electronic means.
About you:
- A strong team player with a genuine commitment to putting patients and customers first.
- Proactive and confident using your own initiative, with the ability to adapt to changing priorities.
- Comfortable working independently, using sound judgement and problem‑solving skills when lone working.
- Adaptable, flexible, and keen to learn new skills on the job.
Skills and Experience:
- Excellent written and spoken communication skills.
- Strong administration skills with exceptional attention to detail.
- Strong I.T. Skills and can work on multiple systems and platforms.
Clinic Receptionist employer: London Doctors Clinic Ltd
At Spire Private Clinic in Wimbledon, we pride ourselves on being an excellent employer, offering a supportive and compassionate work environment where our Clinic Receptionists play a crucial role in delivering outstanding patient care. With competitive pay, flexible working hours, and opportunities for overtime, we foster a culture of teamwork and professional growth, ensuring that our employees feel valued and empowered to make a difference in the lives of our patients.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Receptionist
✨Tip Number 1
Get to know the clinic! Research Spire Wimbledon Clinic and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Clinic Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with welcoming visitors and handling appointment queries.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the clinic culture and might even give you a heads-up about upcoming job openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Spire Wimbledon Clinic. Don’t miss out!
We think you need these skills to ace Clinic Receptionist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Clinic Receptionist role. Highlight your relevant experience, especially in customer service and administration, as these are key for us at Spire.
Craft a Personal Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the role. Let us know why you want to join our team and how you can contribute to providing outstanding patient care.
Showcase Your Communication Skills:Since excellent communication is crucial for this position, ensure your application showcases your written skills. Use clear and concise language to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at London Doctors Clinic Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinic Receptionist. Familiarise yourself with tasks like managing appointment diaries and processing payments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Clinic Receptionist, excellent communication is key. Prepare examples of how you've effectively communicated with patients or team members in the past. Practising clear and professional responses will also help you shine during the interview.
✨Demonstrate Your Team Spirit
Being a strong team player is crucial in this role. Think of instances where you've collaborated successfully with others. Highlighting your ability to work well within a team will show that you're a great fit for their compassionate environment.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like a patient running late or needing to reschedule. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
