At a Glance
- Tasks: Support the Store Manager, lead the sales team, and ensure excellent customer service.
- Company: Join The Estée Lauder Companies, a leader in luxury beauty products.
- Benefits: Competitive pay, health insurance, training, and career growth opportunities.
- Other info: Diverse culture with opportunities for personal and professional development.
- Why this job: Kickstart your retail career with a prestigious brand and develop your leadership skills.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
The predicted salary is between 16212 - 16212 £ per year.
Job Type: Part Time - 22.5 hours (3 days)
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally.
Description
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Pay Range:
Anticipated Base Salary Range £16,212.93 to £16,212.93 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time.
We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
Key Holder - The Cosmetics Company - Wembley, London employer: London Designer Outlet
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that champions diversity and personal growth. As a Key Holder in Wembley, London, you will benefit from comprehensive training, competitive remuneration, and a range of employee benefits, including health insurance and retirement plans, all while being part of a globally recognised leader in prestige beauty. This role not only provides the opportunity to develop your supervisory skills but also paves the way for a fulfilling career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company - Wembley, London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cosmetics Company and its brands. This will help you connect your experience with their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't had a supervisory role before, highlight any experiences where you've coached or mentored others. This could be in retail or even outside of work. We want to see that you can inspire and lead a team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re proactive and serious about wanting to join The Cosmetics Company. Don’t miss out on this opportunity!
We think you need these skills to ace Key Holder - The Cosmetics Company - Wembley, London
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've dazzled customers and met sales targets in the past!
Be Authentic:When writing your application, let your personality shine through. We value authenticity, so share your unique approach to customer service and how you inspire others.
Tailor Your Application:Don’t just send a generic application! Tailor it to the Key Holder role by mentioning specific skills like cash handling and mentoring that match what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at London Designer Outlet
✨Know Your Products
Before the interview, make sure you’re familiar with the key products from The Estée Lauder Companies. Understand their unique selling points and be ready to discuss your favourite products. This shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to deliver the inspirational and personalised service they’re looking for.
✨Highlight Your Leadership Experience
Even if you haven’t held a formal supervisory role, think about times when you’ve led a team or mentored others. Be ready to share these experiences, as they’ll want to see your potential to inspire and coach the sales team.
✨Be Ready for Cash Handling Questions
Since cash reconciliation is part of the job, brush up on your cash handling experience. Be prepared to discuss any relevant experience you have, and if you don’t have direct experience, think about how your skills can transfer to this responsibility.
