At a Glance
- Tasks: Support marketing campaigns and enhance customer experiences in a dynamic environment.
- Company: Join a vibrant team at a leading marketing firm in London.
- Benefits: Gain hands-on experience, competitive salary, and professional development opportunities.
- Other info: Collaborative team culture with exciting events and growth potential.
- Why this job: Kickstart your marketing career while making a real impact on customer engagement.
- Qualifications: Recent marketing graduate with a passion for branding and customer experience.
The predicted salary is between 23000 - 25000 € per year.
The Marketing and Customer Experience Intern is an entry‑level role within the LDO Marketing Team, designed for recent marketing graduates looking to gain practical, hands‑on experience in a fast‑paced environment. This 12‑month internship provides exposure to a wide range of marketing and customer experience activities, supporting the delivery of campaigns, promotions, and on‑site initiatives that enhance customer engagement and drive footfall.
Working closely with the Head of Marketing and Marketing Executive, the intern will assist in the execution of marketing communications across digital and on‑site channels, as well as supporting the delivery and promotion of the One Wembley Park loyalty scheme. The role will involve coordinating content, updating website and digital platforms, and helping to ensure a consistent and engaging customer journey across all touchpoints. The intern will also support relationships with external partners and agencies, contribute to campaign tracking and reporting, and assist with the planning and delivery of events and activations. This role offers the opportunity to develop key skills in marketing, customer insight, and brand communications within a supportive team environment. This is a hands‑on learning opportunity, ideal for someone eager to build experience, develop professional skills, and gain a strong foundation in both marketing and customer experience. There will also be opportunities to support on‑site activity during key periods, gaining valuable exposure to real‑time customer engagement and operations.
Responsibilities- Marketing Campaign Support
- Assist in the delivery of marketing campaigns and promotional activity across digital and on‑site channels.
- Support the coordination of marketing plans, ensuring campaigns are delivered on time and in line with brand guidelines.
- Help track campaign performance and gather insights to support future activity.
- Customer Experience & Promotions
- Support the delivery of customer promotions and incentive campaigns, including the One Wembley Park loyalty scheme.
- Assist with maintaining campaign calendars and promotional plans.
- Help coordinate on‑site activations and customer engagement activity during key trading periods.
- Events & Activations
- Assist with the planning and delivery of events and in‑centre activations.
- Support with event setup, coordination, and post‑event reporting.
- Attend events where required to help ensure a positive customer experience.
- Digital & Content Support
- Help update website content, blogs, and digital platforms.
- Support the creation and coordination of marketing content, including social media and email communications.
- Assist in ensuring consistency across all digital and on‑site customer touchpoints.
- Campaign & Content Coordination
- Work closely with the Marketing Executive to support campaign delivery and content coordination.
- Contribute ideas for engaging content, including blogs, social posts, and customer communications.
- Assist with gathering content for marketing materials, including imagery and copy.
- Partner & Team Collaboration
- Support communication with internal teams and external partners where required.
- Assist in coordinating information from retailers, brands, and agencies for marketing activity.
- Participate in team meetings and contribute to collaborative projects.
- Reporting & Administration
- Assist in compiling reports on campaign performance and customer engagement activity.
- Support general marketing administration, including updating trackers and documents.
- Help prepare presentations and materials for internal meetings.
- A recent degree in Marketing or a related field.
- Strong interest in marketing, branding, and customer experience.
- Good understanding of digital marketing channels, including social media and content creation.
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- A proactive attitude with a willingness to learn and contribute within a team environment.
- Any internship, university project, or work experience related to marketing, events, or customer‑facing roles.
- Basic knowledge of website content management systems, social media platforms, or email marketing tools.
- Interest in retail, leisure, or destination marketing.
- Experience working on group projects or collaborating with others.
Salary: £23,000 - £25,000 depending on experience. This is an entry‑level, full‑time on‑site internship position.
Marketing and Customer Experience Intern - One Year Placement - London employer: London Designer Outlet
Join our dynamic LDO Marketing Team in London as a Marketing and Customer Experience Intern, where you'll gain invaluable hands-on experience in a vibrant and supportive environment. We prioritise employee growth, offering mentorship and opportunities to develop your marketing skills while actively contributing to exciting campaigns and customer engagement initiatives. With a focus on collaboration and creativity, this internship is perfect for recent graduates eager to make a meaningful impact in the world of marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing and Customer Experience Intern - One Year Placement - London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at university. Let them know you're on the hunt for an internship in marketing and customer experience. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your hands dirty with some practical experience. Volunteer for events or take on small projects that showcase your marketing skills. This not only boosts your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for interviews by researching the company and its recent campaigns. Show genuine interest in their work and come armed with ideas on how you could contribute to their marketing efforts. This will set you apart from other candidates!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and eager to dive into the world of marketing and customer experience.
We think you need these skills to ace Marketing and Customer Experience Intern - One Year Placement - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any relevant experience or projects that showcase your marketing skills and customer experience knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for marketing and customer experience. Tell us why you're excited about this internship and how you can contribute to our goals at StudySmarter.
Showcase Your Skills:Don’t forget to mention your digital marketing skills, especially if you have experience with social media or content creation. We love seeing candidates who are proactive and eager to learn, so let that enthusiasm come through in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining the StudySmarter team!
How to prepare for a job interview at London Designer Outlet
✨Know Your Marketing Basics
Brush up on your marketing fundamentals before the interview. Be ready to discuss key concepts like customer engagement, digital marketing channels, and campaign performance. This will show that you’re not just a recent graduate but someone who’s genuinely interested in the field.
✨Showcase Your Creativity
Prepare to share ideas for engaging content or campaigns you’d love to work on. Think about how you can contribute to the One Wembley Park loyalty scheme or any promotional activities. This will demonstrate your proactive attitude and willingness to bring fresh ideas to the team.
✨Be Ready to Discuss Teamwork
Since this role involves collaboration with various teams and external partners, be prepared to talk about your experiences working in groups. Share specific examples of how you’ve contributed to team projects or resolved conflicts, highlighting your strong communication skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of campaigns they’re currently running or how they measure customer engagement. This shows your enthusiasm for the role and helps you understand if it’s the right fit for you.
