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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Estée Lauder, a global leader in beauty and luxury brands.
- Benefits: Competitive pay, training, and career growth opportunities in a diverse environment.
- Other info: Dynamic role with potential for career advancement in the beauty industry.
- Why this job: Be the CEO of your own store and make a real impact in beauty.
- Qualifications: Retail management experience and a passion for coaching and customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Equal Opportunity Employer
At Estée Lauder Companies, we are committed to promoting an inclusive and diverse work environment. We believe that every individual brings unique value and we strongly encourage applications from people of all backgrounds, gender identities, sexual orientations, religions, and disabilities.
Store Manager - The Cosmetics Company - Wembley, London employer: London Designer Outlet
Contact Detail:
London Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - The Cosmetics Company - Wembley, London
✨Tip Number 1
Get to know the company inside out! Research The Cosmetics Company and its brands. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've led a team or handled customer service challenges. This will showcase your leadership skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Store Manager - The Cosmetics Company - Wembley, London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the beauty industry shine through! We want to see your genuine interest in cosmetics and how you can inspire others. Share any relevant experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your leadership skills and retail management experience, especially in cosmetics. We love seeing how your past roles have prepared you for this exciting opportunity!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our team. Be sure to mention specific examples of how you've achieved sales targets or led a team. We appreciate a personal touch, so let your personality shine!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at London Designer Outlet
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the brands and products that The Cosmetics Company offers. This means understanding their unique selling points and how they stand out in the market. Being able to discuss specific products and your personal experiences with them will show your passion for the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully coached or developed team members. Highlight any specific achievements, like improving sales or customer satisfaction, to demonstrate your leadership capabilities.
✨Prepare for Business Planning Questions
Expect questions about your experience with business planning and setting targets. Be ready to discuss how you’ve previously created and executed plans to drive sales and enhance customer service. Use specific metrics or outcomes to illustrate your success in these areas.
✨Emphasise Customer Relationship Management
Customer service is key in retail, especially in cosmetics. Think of examples where you’ve gone above and beyond to provide exceptional service. Discuss how you’ve built relationships with customers and how this has positively impacted sales or customer loyalty.