At a Glance
- Tasks: Lead a dynamic team to create an unforgettable shopping experience at Converse.
- Company: Join the innovative and inclusive Converse team in Wembley, London.
- Benefits: Enjoy competitive salary, bonuses, discounts, and exciting career growth opportunities.
- Other info: Work in a motivating environment with flat hierarchies and diverse values.
- Why this job: Be part of a brand that celebrates individuality and self-expression.
- Qualifications: Retail leadership experience and a passion for sports and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Become part of the Converse Team. Converse is a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after — bringing innovation and inspiration to every athlete in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness.
As Store Manager in Converse, your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.
As Store Manager you will:
- Creating an inviting environment in the store to guarantee a unique shopping experience for our customers.
- Coordinate, support and supervise a diverse team and ensure an excellent working atmosphere.
- Manage store budgets and operational processes to achieve sales goals, optimize performance and increase customer satisfaction.
- Support and lead the implementation of CONVERSE strategies in the store (e.g. sustainability, NIKE Inc. membership, digital offers).
- Provide insights to optimize the positioning of your store in the local market.
- Ensure that all CONVERSE standards and guidelines are adhered to.
- Work in cooperation with various business partners from stores and headquarters.
What you get:
- An attractive salary that does justice to the market and your experience.
- The chance of a monthly bonus payment.
- Attractive employee discounts in the store and online shop.
- Exciting development and career opportunities.
- Regular sales and product training.
- A dynamic and motivating working environment with flat hierarchies in which the values of Diversity, Equity & Inclusion are lived.
- Employee clothing with which you represent CONVERSE and promote team spirit.
- Access to exclusive training content.
- The opportunity to take part in unique CONVERSE events.
What you bring:
- The passion for CONVERSE and/or the love of sport.
- Senior retail leadership experience.
- Extensive experience and expertise in providing exceptional customer service.
- Ability to collaborate with internal and external stakeholders.
- Independent and solution-oriented way of working.
- The talent to build, develop and strengthen a strong team.
- Willingness to work weekends and shifts.
Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience.
Store Manager - Converse - Wembley, London employer: London Designer Outlet
Converse is an exceptional employer that fosters a dynamic and inclusive work culture, where passionate individuals are encouraged to express their creativity and drive innovation. As a Store Manager in Wembley, you will benefit from competitive salaries, attractive employee discounts, and exciting career development opportunities, all while working in an environment that values diversity and teamwork. Join us to not only lead a dedicated team but also to be part of a brand that champions self-expression and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Converse - Wembley, London
✨Tip Number 1
Get to know the Converse brand inside out! Familiarise yourself with their values, products, and recent campaigns. When you walk into that interview, you want to show them you're not just another candidate; you're a passionate advocate for their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. Plus, it shows your genuine interest in the company!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've led a team, managed budgets, or improved customer satisfaction. Converse wants leaders who can inspire and drive results, so be ready to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Converse family. Let’s get you that Store Manager position!
We think you need these skills to ace Store Manager - Converse - Wembley, London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for Converse and sport shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your senior retail leadership experience and any achievements that demonstrate your ability to drive sales and customer satisfaction. We love seeing how you can bring innovation to our store!
Be Authentic:Don’t be afraid to show your personality in your application. We value individuality and want to know what makes you unique. Share your experiences and how they align with our values of self-expression and teamwork.
Apply Through Our Website:For the best chance of joining us, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of the Converse family!
How to prepare for a job interview at London Designer Outlet
✨Know Your Converse
Before the interview, dive deep into the Converse brand. Understand its history, values, and latest innovations. This will not only show your passion but also help you connect your experiences to their mission of self-expression and sport.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration, motivation, and creating a positive work atmosphere. Be ready to discuss specific challenges and how you overcame them.
✨Understand the Numbers
Familiarise yourself with key retail metrics like profit and loss control, customer satisfaction scores, and shrinkage results. Be prepared to discuss how you've used these metrics to drive performance and achieve sales goals in previous roles.
✨Embrace the Culture
Converse values diversity, equity, and inclusion. Think about how you can contribute to this culture and be ready to share your thoughts on fostering an inclusive environment. Highlight any relevant experiences that demonstrate your commitment to these values.
