At a Glance
- Tasks: Engage customers as a brand ambassador and drive store sales through exceptional service.
- Company: Join adidas, a leading sports brand committed to innovation and inclusivity.
- Benefits: Enjoy competitive compensation, free uniforms, and discounts on adidas products.
- Other info: Work in a modern retail environment with cutting-edge technology in Wembley, London.
- Why this job: Be part of a supportive team culture with opportunities for cross-functional career growth.
- Qualifications: Requires 6+ months in sports or fashion retail and advanced customer service skills.
The predicted salary is between 22000 - 28000 £ per year.
Qualifications
- 6+ months experience in a sports or fashion retail environment.
- Knowledge of store KPIs and tools to interpret and drive sales.
- Advanced customer service and sales skills.
- Team player with resilience, eagerness to learn, and curiosity.
- Good communication skills in English.
Responsibilities
- Act as a brand ambassador by connecting, engaging, and inspiring customers in alignment with adidas values.
- Collaborate with the team and drive store sales to meet targets through exceptional customer service.
- Motivate, inspire, and coach team members to deliver outstanding service and achieve store goals.
- Take ownership and proactively pursue learning by completing all applicable training and applying it on the shop floor.
- Create and maintain a safe, inclusive work environment where everyone feels valued and respected.
Behaviors & Core Values
- Courage – Speak up when opportunities arise; step up when needs arise.
- Ownership – Proactively take responsibility and follow through.
- Innovation – Be curious, experiment, and learn new, better ways of doing things.
- Teamplay – Collaborate and cultivate a shared mindset.
- Integrity – Play by the rules and hold oneself and others accountable to company standards.
- Respect – Value all colleagues, display empathy, and show dignity.
Benefits
- Competitive compensation & rewards (bonuses, referral program, etc.).
- Free uniform sets twice a year.
- Discount on adidas products online and in all owned stores.
- Supportive team culture that accompanies you throughout the company.
- Opportunities for cross‑functional career growth in retail, office, and distribution center.
- Free training on product, service, processes, and personal effectiveness programs.
- Modern retail environment with the highest standards and cutting‑edge technology.
- Commitment to diversity, equity, and inclusion.
- Focus on innovation to establish a new era of sport balanced with nature.
Specialist - Adidas - Wembley, London employer: London Designer Outlet
Adidas offers a competitive salary, bonuses, and a supportive team culture in Wembley, London. The company is dedicated to diversity, equity, and inclusion, fostering an innovative environment that balances sport with nature.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist - Adidas - Wembley, London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like London Designer Outlet, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like London Designer Outlet!
We think you need these skills to ace Specialist - Adidas - Wembley, London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at London Designer Outlet, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at London Designer Outlet and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show London Designer Outlet that you’re ready to jump in and contribute right away!
How to prepare for a job interview at London Designer Outlet
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
