At a Glance
- Tasks: Support marketing campaigns, customer promotions, and events to enhance customer engagement.
- Company: Join a dynamic team in a leading marketing environment in London.
- Benefits: Competitive salary, hands-on experience, and professional development opportunities.
- Other info: Exciting opportunity for growth in a fast-paced, supportive team.
- Why this job: Gain practical skills in marketing and customer experience while making a real impact.
- Qualifications: Recent marketing graduate with strong communication and organisational skills.
The predicted salary is between 23000 - 25000 € per year.
The Marketing and Customer Experience Intern is an entry‑level role within the LDO Marketing Team, designed for recent marketing graduates looking to gain practical, hands‑on experience in a fast‑paced environment. This 12‑month internship provides exposure to a wide range of marketing and customer experience activities, supporting the delivery of campaigns, promotions, and on‑site initiatives that enhance customer engagement and drive footfall.
Working closely with the Head of Marketing and Marketing Executive, the intern will assist in the execution of marketing communications across digital and on‑site channels, as well as supporting the delivery and promotion of the One Wembley Park loyalty scheme. The role will involve coordinating content, updating website and digital platforms, and helping to ensure a consistent and engaging customer journey across all touchpoints. The intern will also support relationships with external partners and agencies, contribute to campaign tracking and reporting, and assist with the planning and delivery of events and activations.
This role offers the opportunity to develop key skills in marketing, customer insight, and brand communications within a supportive team environment. This is a hands‑on learning opportunity, ideal for someone eager to build experience, develop professional skills, and gain a strong foundation in both marketing and customer experience. There will also be opportunities to support on‑site activity during key periods, gaining valuable exposure to real‑time customer engagement and operations.
Responsibilities- Marketing Campaign Support: Assist in the delivery of marketing campaigns and promotional activity across digital and on‑site channels. Support the coordination of marketing plans, ensuring campaigns are delivered on time and in line with brand guidelines. Help track campaign performance and gather insights to support future activity.
- Customer Experience & Promotions: Support the delivery of customer promotions and incentive campaigns, including the One Wembley Park loyalty scheme. Assist with maintaining campaign calendars and promotional plans. Help coordinate on‑site activations and customer engagement activity during key trading periods.
- Events & Activations: Assist with the planning and delivery of events and in‑centre activations. Support with event setup, coordination, and post‑event reporting. Attend events where required to help ensure a positive customer experience.
- Digital & Content Support: Help update website content, blogs, and digital platforms. Support the creation and coordination of marketing content, including social media and email communications. Assist in ensuring consistency across all digital and on‑site customer touchpoints.
- Campaign & Content Coordination: Work closely with the Marketing Executive to support campaign delivery and content coordination. Contribute ideas for engaging content, including blogs, social posts, and customer communications. Assist with gathering content for marketing materials, including imagery and copy.
- Partner & Team Collaboration: Support communication with internal teams and external partners where required. Assist in coordinating information from retailers, brands, and agencies for marketing activity. Participate in team meetings and contribute to collaborative projects.
- Reporting & Administration: Assist in compiling reports on campaign performance and customer engagement activity. Support general marketing administration, including updating trackers and documents. Help prepare presentations and materials for internal meetings.
- A recent degree in Marketing or a related field.
- Strong interest in marketing, branding, and customer experience.
- Good understanding of digital marketing channels, including social media and content creation.
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- A proactive attitude with a willingness to learn and contribute within a team environment.
- Any internship, university project, or work experience related to marketing, events, or customer‑facing roles.
- Basic knowledge of website content management systems, social media platforms, or email marketing tools.
- Interest in retail, leisure, or destination marketing.
- Experience working on group projects or collaborating with others.
Salary: £23,000 - £25,000 depending on experience. This is an entry‑level, full‑time on‑site internship position.
Marketing and Customer Experience Intern - One Year Placement - London employer: London Designer Outlet
Join our dynamic LDO Marketing Team in London as a Marketing and Customer Experience Intern, where you'll gain invaluable hands-on experience in a vibrant and supportive environment. We prioritise employee growth, offering mentorship and opportunities to engage with real-time customer interactions, while fostering a collaborative culture that encourages creativity and innovation. With competitive salary packages and the chance to work on exciting campaigns, this internship is the perfect stepping stone for recent marketing graduates eager to make their mark in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing and Customer Experience Intern - One Year Placement - London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at university. Let them know you're on the hunt for an internship in marketing and customer experience. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your hands dirty with some practical experience. Volunteer for events or take on small projects that showcase your marketing skills. This not only boosts your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for interviews by researching the company and its marketing strategies. Be ready to discuss how you can contribute to their campaigns and customer engagement efforts. Show them you’re genuinely interested in their brand!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen on joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Marketing and Customer Experience Intern - One Year Placement - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any relevant experience, especially in marketing or customer experience. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about marketing and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills:Don’t forget to mention any digital marketing skills you have, like social media management or content creation. We’re keen on seeing how you can help us enhance customer engagement through your expertise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at London Designer Outlet
✨Know Your Marketing Basics
Brush up on your marketing fundamentals before the interview. Be ready to discuss key concepts like customer engagement, digital marketing channels, and campaign performance. This will show that you’re not just a recent graduate but someone who’s genuinely interested in the field.
✨Showcase Your Creativity
Prepare to share ideas for engaging content or campaigns you’ve thought about. Whether it’s a social media post or a promotional event, demonstrating your creativity can set you apart. Think of examples from your studies or any projects you've worked on.
✨Be Ready to Discuss Teamwork
Since this role involves collaboration with various teams, be prepared to talk about your experiences working in groups. Highlight any university projects or internships where you contributed to a team effort, and how you handled challenges together.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming campaigns, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
