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- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join The Cosmetics Company, a leader in luxury beauty products.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Diverse culture with opportunities for advancement in a fast-paced environment.
- Why this job: Kickstart your career in retail with a prestigious brand and develop your leadership skills.
- Qualifications: Retail experience, passion for cosmetics, and a flair for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Key Holder - The Cosmetics Company - Wembley, London employer: London Designer Outlet
Contact Detail:
London Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder - The Cosmetics Company - Wembley, London
✨Tip Number 1
Get to know the company! Research The Cosmetics Company and their brands. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for a customer.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Key Holder - The Cosmetics Company - Wembley, London
Some tips for your application 🫡
Show Your Retail Flair: Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've dazzled customers and hit those sales targets in your previous roles!
Be Authentic: When writing your application, let your personality shine through! We value authenticity, so don’t be afraid to show us who you are and how you connect with customers.
Detail Your Skills: If you've got experience with cash handling or supervising others, make it clear! We’re looking for someone who can handle the nitty-gritty of store operations while inspiring the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our fabulous team.
How to prepare for a job interview at London Designer Outlet
✨Know Your Products
Before the interview, make sure you’re familiar with The Cosmetics Company’s range of products. Research their brands and understand what makes them unique. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can relate these experiences to the role of a Key Holder, especially in terms of coaching and mentoring others to achieve sales targets.
✨Demonstrate Leadership Potential
Since this role involves supporting the Store Manager, be ready to discuss any previous supervisory or leadership experiences. Highlight how you’ve motivated a team or resolved conflicts, as this will show that you have the potential to lead effectively.
✨Be Ready for Cash Handling Questions
As cash reconciliation is part of the job, brush up on your cash handling skills. Be prepared to answer questions about your experience with cash management and how you ensure accuracy and security in financial transactions.