At a Glance
- Tasks: Lead the team, drive sales, and create an amazing shopping experience.
- Company: Join adidas, a global leader in sports gear and innovation.
- Benefits: Competitive pay, bonuses, free uniforms, and discounts on products.
- Other info: Opportunities for growth in a diverse and inclusive environment.
- Why this job: Be part of a winning culture that values teamwork and innovation.
- Qualifications: Experience in retail, strong leadership, and customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!
WE OFFER:
- Competitive compensation & rewards (bonuses, referral program, etc.).
- Free uniform sets twice a year.
- Discount on adidas products online and in all own stores.
EMPLOYEES APPRECIATE IN US:
- Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
- Career without borders: the opportunity to grow in retail, office, and distribution center.
- Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs.
- Modern environment with the highest retail standards and best technologies.
- Embracing culture of diversity, equity, and inclusion.
- Innovations to establish a new era of sport in balance with nature.
WE APPRECIATE IN OUR EMPLOYEES:
- 12 months of work experience in a sports/fashion customer and commercial-focused retail environment with advanced selling experience and comprehensive product, retail, and industry understanding.
- Team leadership and customer service.
- KPIs background and understanding.
- Strong analysis skills.
- Strong training skills.
- Comfortable conducting feedback conversations.
- Product knowledge.
- Good English skills/understanding.
- Professional handling of difficult interpersonal situations within the store team.
- Understanding the store´s needs and acting accordingly.
YOUR ACTIVITIES:
- Leading by example and coaching, coordinating the shop floor, and ensuring continuous development for the team in store.
- Drive store sales together with the team to meet the target set by delivering great customer service.
- Ensure the store is up to brand standards at all times incl. Visual Merchandising standards, Replenishment, and Customer service to create the best shopping experience for the consumer.
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
Floor Manager - Adidas - Wembley, London employer: London Designer Outlet
At adidas, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity, equity, and inclusion. Our Floor Managers in Wembley benefit from competitive compensation, extensive training opportunities, and a supportive team environment that encourages personal and professional growth. Join us to be part of a forward-thinking company that values innovation and teamwork, all while inspiring change through sport.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - Adidas - Wembley, London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like London Designer Outlet, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like London Designer Outlet!
We think you need these skills to ace Floor Manager - Adidas - Wembley, London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at London Designer Outlet, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at London Designer Outlet and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show London Designer Outlet that you’re ready to jump in and contribute right away!
How to prepare for a job interview at London Designer Outlet
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
