At a Glance
- Tasks: Support the Store Manager and drive an exceptional customer experience.
- Company: Join The North Face, part of the global VF family, promoting active lifestyles.
- Benefits: Competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Other info: Flexible hours and tailored training for personal and professional growth.
- Why this job: Be part of a passionate team that values integrity, curiosity, and community.
- Qualifications: Experience in retail management and a passion for mentoring others.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We’re looking for a passionate Assistant Store Manager to join our The North Face team based in Wembley, London. As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let’s talk about the role! We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
- Driving sales and profitability in synergy with your Store Manager
- Motivating, mentoring, and coaching sales associates
- Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
- Staying on top of core retail operational procedures such as inventory, P&L etc
- Reporting performance metrics and demonstrate your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
- Providing cover in the store manager’s absence
What makes you the perfect Assistant Store Manager?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You are not afraid to take the initiative where your Store Manager is absent.
- You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding.
- You take pride in mentoring employees, seeing them grow and having fun too!
- You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different.
Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be: We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Assistant Store Manager - The North Face - Wembley, London employer: London Designer Outlet
The North Face, part of the VF family, is an exceptional employer located in Wembley, London, offering a vibrant work culture that prioritises employee growth and well-being. With comprehensive benefits including a competitive salary, generous staff discounts, and tailored training opportunities, we empower our Assistant Store Managers to thrive in their roles while fostering a sense of belonging and community. Join us to be part of a purpose-driven team that values integrity, curiosity, and collaboration, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - The North Face - Wembley, London
✨Tip Number 1
Get to know the brand inside out! Research The North Face, its values, and its products. This way, when you walk into that interview, you can show your passion and understanding of what makes the brand tick.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Think about specific examples where you've driven sales or mentored a team – this will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at The North Face.
We think you need these skills to ace Assistant Store Manager - The North Face - Wembley, London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how your passion aligns with The North Face's mission of promoting active lifestyles.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Assistant Store Manager role. Use keywords from the job description to show us you understand what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at London Designer Outlet
✨Know Your Brand
Before the interview, dive deep into The North Face's mission and values. Understand their commitment to sustainability and active lifestyles. This knowledge will help you connect your personal values with the brand during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and mentored teams in previous roles. Highlight specific instances where your leadership made a difference in sales or customer experience. This will demonstrate your readiness to support the Store Manager effectively.
✨Understand Retail Metrics
Brush up on key performance indicators (KPIs) relevant to retail, such as sales targets and inventory management. Be ready to discuss how you can use these metrics to improve store performance, showing that you’re proactive and results-driven.
✨Be Ready for Situational Questions
Expect questions about how you'd handle various scenarios, like managing a team during peak hours or resolving customer complaints. Think through your responses ahead of time, focusing on your problem-solving skills and ability to act with empathy.
