At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Estée Lauder, a global leader in beauty and luxury brands.
- Benefits: Competitive pay, training, career growth, and a diverse work culture.
- Other info: Great opportunity for career progression in the beauty industry.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Retail management experience and a passion for coaching others.
The predicted salary is between 30000 - 40000 £ per year.
Job Type: Full Time - 37.5 hours / 5 days
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally.
Description
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Equal Opportunity Employer
At Estée Lauder Companies, we are committed to promoting an inclusive and diverse work environment. We believe that every individual brings unique value and we strongly encourage applications from people of all backgrounds, gender identities, sexual orientations, religions, and disabilities.
Locations
Store Manager - The Cosmetics Company - Wembley, London employer: London Designer Outlet
At The Estée Lauder Companies, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in Wembley, London. As a Store Manager, you will not only lead a passionate team but also benefit from extensive training and career progression opportunities within the prestigious beauty industry. Our commitment to diversity and employee development, combined with a competitive remuneration package, makes us a standout choice for those seeking a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - The Cosmetics Company - Wembley, London
✨Tip Number 1
Get to know the company inside out! Research The Cosmetics Company and its brands. Understand their values, products, and customer base. This knowledge will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about your past experiences and how they align with the role. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Cosmetics Company. Let’s make it happen!
We think you need these skills to ace Store Manager - The Cosmetics Company - Wembley, London
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share specific experiences that highlight your enthusiasm for cosmetics and how it drives you to excel in a retail environment.
Highlight Leadership Skills:Make sure to emphasise your leadership experience. We want to see how you've inspired and developed teams in the past, so include examples of how you've coached others to achieve their goals and improve customer service.
Be Specific About Your Achievements:Quantify your successes! Use numbers to showcase how you’ve met or exceeded sales targets, managed inventory effectively, or executed successful in-store events. This will help us see the impact you've made in previous roles.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Store Manager role. Mention how your skills align with our values and the unique aspects of The Cosmetics Company.
How to prepare for a job interview at London Designer Outlet
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the brands and products that The Cosmetics Company offers. This means understanding their unique selling points and being able to discuss them confidently. It shows your passion for the industry and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and developing others. Use specific situations where you’ve inspired your team to achieve targets or overcome challenges.
✨Demonstrate Business Acumen
Be ready to discuss your experience with business planning and sales analysis. Think about how you can contribute to creating an agile business plan for the store. Bring ideas on how to attract customers and improve sales, as this will show your proactive approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a retail environment. Practice responses to questions like how you would handle a difficult customer or how you would plan an in-store event. This will help you think on your feet during the actual interview.
