At a Glance
- Tasks: Lead a dynamic team to create an unforgettable shopping experience at Converse.
- Company: Join the innovative and inclusive Converse team in Wembley, London.
- Benefits: Enjoy competitive salary, bonuses, discounts, and exciting career development opportunities.
- Other info: Work in a motivating environment with flat hierarchies and unique events.
- Why this job: Be part of a brand that celebrates individuality and creativity while driving store success.
- Qualifications: Retail leadership experience and a passion for customer service and sports.
The predicted salary is between 30000 - 40000 £ per year.
Become part of the Converse Team. Converse is a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after — bringing innovation and inspiration to every athlete in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness.
As Store Manager in Converse, your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.
As Store Manager you will:
- Creating an inviting environment in the store to guarantee a unique shopping experience for our customers.
- Coordinate, support and supervise a diverse team and ensure an excellent working atmosphere.
- Manage store budgets and operational processes to achieve sales goals, optimize performance and increase customer satisfaction.
- Support and lead the implementation of CONVERSE strategies in the store (e.g. sustainability, NIKE Inc. membership, digital offers).
- Provide insights to optimize the positioning of your store in the local market.
- Ensure that all CONVERSE standards and guidelines are adhered to.
- Work in cooperation with various business partners from stores and headquarters.
What you get:
- An attractive salary that does justice to the market and your experience.
- The chance of a monthly bonus payment.
- Attractive employee discounts in the store and online shop.
- Exciting development and career opportunities.
- Regular sales and product training.
- A dynamic and motivating working environment with flat hierarchies in which the values of Diversity, Equity & Inclusion are lived.
- Employee clothing with which you represent CONVERSE and promote team spirit.
- Access to exclusive training content.
- The opportunity to take part in unique CONVERSE events.
What you bring:
- The passion for CONVERSE and/or the love of sport.
- Senior retail leadership experience.
- Extensive experience and expertise in providing exceptional customer service.
- Ability to collaborate with internal and external stakeholders.
- Independent and solution-oriented way of working.
- The talent to build, develop and strengthen a strong team.
- Willingness to work weekends and shifts.
Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience.
Locations
Store Manager - Converse - Wembley, London employer: London Designer Outlet
Converse is an exceptional employer that fosters a dynamic and inclusive work culture, where passionate individuals can thrive and express their unique selves. As a Store Manager in Wembley, you will enjoy attractive salary packages, monthly bonuses, and generous employee discounts, alongside exciting career development opportunities and access to exclusive training content. Join a team that values diversity, equity, and inclusion, and be part of a brand that celebrates creativity and innovation in every aspect of its operations.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Converse - Wembley, London
✨Tip Number 1
Get to know the Converse brand inside out! Familiarise yourself with their values, products, and latest campaigns. When you walk into that interview, show them you're not just a fan but someone who truly understands what makes Converse tick.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend Converse events, or join relevant groups. Building relationships can give you insider info and might even lead to a referral — which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about your past experiences in retail leadership and how they relate to the role. Be ready to share specific examples of how you've driven sales, managed teams, or improved customer satisfaction.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Converse - Wembley, London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for Converse and sport shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and what it stands for.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your senior retail leadership experience and any achievements that demonstrate your ability to drive sales and enhance customer satisfaction. We love seeing how you’ve made an impact in previous roles!
Be Authentic:Don’t be afraid to show your personality in your application. We value individuality and want to know what makes you unique. Share your story and how it aligns with our values at Converse.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Converse team!
How to prepare for a job interview at London Designer Outlet
✨Know Your Converse
Before the interview, dive deep into Converse's history, values, and latest innovations. Show your passion for the brand and how it aligns with your own values. This will not only impress the interviewers but also demonstrate that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a diverse team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your ability to inspire and motivate others, as this is crucial for the role.
✨Understand the Numbers
Familiarise yourself with key retail metrics like profit and loss control, customer satisfaction scores, and shrinkage results. Be ready to discuss how you’ve used these metrics in previous roles to drive success. This shows that you’re not just a people person but also business-savvy.
✨Embrace the Culture
Converse values diversity, equity, and inclusion. Be prepared to discuss how you can contribute to this culture in the store. Share your thoughts on creating an inviting environment and how you would ensure every team member feels valued and included.
