At a Glance
- Tasks: Lead the sales team and ensure exceptional customer service in a vibrant retail environment.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, health insurance, and opportunities for professional growth.
- Other info: Diverse culture with excellent training and career advancement opportunities.
- Why this job: Kickstart your career in beauty with hands-on supervisory experience.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
The predicted salary is between 16212 - 16212 £ per year.
Job Type: Part Time - 22.5 hours (3 days)
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.
Description
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Pay Range: Anticipated Base Salary Range £16,212.93 to £16,212.93 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly).
In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time.
In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.
Equal Opportunity Employer
We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
Locations
Key Holder - The Cosmetics Company - Wembley, London employer: London Designer Outlet
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that champions diversity and personal growth. As a Key Holder in Wembley, you will benefit from comprehensive training, competitive remuneration, and a supportive environment that encourages career advancement within the prestigious beauty industry. Join us to be part of a team that values your contributions and provides meaningful opportunities for development.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company - Wembley, London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cosmetics Company and its brands. This will help you connect your experience with their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't had formal supervisory experience, think about times when you've coached or mentored others. Highlight these moments to demonstrate your ability to lead by example and inspire your future team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and consider you for the role. Plus, you'll be one step closer to joining a fantastic team in the beauty industry!
We think you need these skills to ace Key Holder - The Cosmetics Company - Wembley, London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Key Holder role. Highlight any retail experience, especially in cosmetics, and showcase your customer service skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about beauty and retail. Share specific examples of how you've inspired others or achieved sales targets in the past. We love a good story!
Show Off Your Personality:We’re looking for dynamic individuals, so let your personality come through in your application. Whether it’s your writing style or the experiences you choose to highlight, make sure we get a sense of who you are and how you’d fit into our vibrant team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fabulous team at The Cosmetics Company!
How to prepare for a job interview at London Designer Outlet
✨Know Your Products
Before the interview, make sure you’re familiar with The Cosmetics Company’s range of products. Research their best-sellers and understand what makes them unique. This will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experience where you provided exceptional customer service. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to deliver the inspirational and personalised service they’re looking for.
✨Highlight Your Leadership Potential
Since the role involves coaching and mentoring, be ready to discuss any previous supervisory experiences. Share how you’ve motivated others or led a team to achieve sales targets. This will show that you have the qualities needed to support the Store Manager effectively.
✨Be Ready for Cash Handling Questions
As cash reconciliation is part of the job, brush up on your cash handling knowledge. Be prepared to answer questions about your experience with cash management and how you ensure accuracy. This will reassure them that you can handle the financial responsibilities of the role.
