At a Glance
- Tasks: Lead the sales team and ensure exceptional customer service in a vibrant retail environment.
- Company: Join Estée Lauder, a global leader in beauty and prestige brands.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career in beauty.
- Other info: Flexible hours and a supportive culture that values diversity.
- Why this job: Kickstart your supervisory career in a dynamic and inspiring retail setting.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
The predicted salary is between 22000 - 26000 € per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
Qualifications:
- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalised customer service.
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally.
Key Holder - The Cosmetics Company - Wembley, London employer: London Designer Outlet
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture in Wembley, London, where diversity and personal growth are at the forefront. As a Key Holder, you will benefit from comprehensive training and development opportunities, competitive remuneration, and the chance to be part of a prestigious beauty brand that values your contributions and encourages career progression. Join us to inspire others while delivering authentic customer service in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company - Wembley, London
✨Tip Number 1
Get to know the company! Research The Cosmetics Company and their brands. Understanding their values and products will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Key Holder - The Cosmetics Company - Wembley, London
Some tips for your application 🫡
Show Off Your Retail Experience:Make sure to highlight your previous retail experience, especially if it's in cosmetics. We want to see how you've provided top-notch customer service and met sales targets in the past!
Be Authentic:When writing your application, let your personality shine through! We value authenticity, so share your passion for beauty and how you can inspire others on the sales team.
Detail Your Cash Handling Skills:If you've got experience with cash reconciliation or handling point-of-sale systems, don't forget to mention it! This is key for the role, and we want to know you're up for the task.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our team!
How to prepare for a job interview at London Designer Outlet
✨Know Your Products
Before the interview, make sure you’re familiar with the key products and brands that The Cosmetics Company offers. This will not only show your passion for cosmetics but also help you discuss how you can inspire customers with your knowledge.
✨Showcase Your Leadership Skills
Since the role involves coaching and mentoring, prepare examples from your past experiences where you successfully led a team or helped someone improve their performance. Be ready to explain your approach to motivating others and achieving sales targets.
✨Demonstrate Customer Service Excellence
Think of specific instances where you provided exceptional customer service. Be prepared to share these stories during the interview, highlighting how you personalised the experience and met customer needs, as this is crucial for the role.
✨Be Ready for Cash Handling Questions
As cash reconciliation is part of the job, brush up on your cash handling experience. Be prepared to discuss any relevant experience you have, including how you ensure accuracy and security when managing cash transactions.
