At a Glance
- Tasks: Lead a dynamic team and create an unforgettable shopping experience at Nike.
- Company: Join the innovative and inclusive team at Nike, where passion meets performance.
- Benefits: Enjoy competitive salary, bonuses, discounts, and exciting career development opportunities.
- Other info: Flexible shifts, access to sports activities, and a commitment to diversity and inclusion.
- Why this job: Be a Head Coach and inspire others while working in a vibrant retail environment.
- Qualifications: Retail or leadership experience, strong communication skills, and a love for sports.
Become a Part of the NIKE, Inc. Team. NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness.
As a Head Coach you are:
- Creating a welcoming environment in the store to provide a unique shopping experience to our consumers
- Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
- Managing store budgets and operations to reach sales targets, optimize services and improve consumer satisfaction
- Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
- Providing insights for an optimized positioning of the store in the local region
- Ensuring that the store complies with all NIKE standards and guidelines
- Cooperating with your business partners across stores and HQ
What you get:
- Attractive salary that evolves with the market and experience
- Opportunity on receiving monthly bonus payments
- Attractive online and in-store employee discounts
- Attractive Benefits Package, Pension & Share scheme
- Exciting development and career opportunities
- Regular training on leadership, sales and products
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
- Staff dress to represent NIKE and foster our team spirit
- Access to sports activities
- Opportunities to participate in unique NIKE moments
What you bring:
- A passion for NIKE and/or love of sport
- Some experience in retail and/or leadership positions
- Very good command of English language (written and spoken)
- Experience and competency in serving exceptional consumer service
- Ability to coach and develop a strong team
- Strong focus on communication
- Flexibility to work in shifts and on weekends
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world. NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
What You Can Expect:
- Apply: Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
- Meet a Recruiter or Take an Assessment: If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete.
- Interview: Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
Store Manager (Head Coach) - Nike - Wembley, London employer: London Designer Outlet Ltd
London Designer Outlet Ltd. is an excellent employer that fosters a vibrant work culture focused on teamwork and exceptional customer service. Located in the heart of Wembley, employees benefit from a dynamic retail environment with opportunities for personal and professional growth, all while working with premium products that inspire passion and creativity. Join us to be part of a supportive team that values your contributions and encourages you to thrive in your career.
Contact Details:
London Designer Outlet Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (Head Coach) - Nike - Wembley, London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like London Designer Outlet Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like London Designer Outlet Ltd!
We think you need these skills to ace Store Manager (Head Coach) - Nike - Wembley, London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at London Designer Outlet Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at London Designer Outlet Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show London Designer Outlet Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at London Designer Outlet Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
