At a Glance
- Tasks: Lead a dynamic retail team to deliver an exceptional customer experience and smash store targets.
- Company: Join Superdry, a brand known for its style and innovation in the fashion industry.
- Benefits: Enjoy competitive pay, generous discounts, flexible hours, and 20 days holiday plus your birthday off.
- Other info: Work in an inclusive atmosphere with opportunities for career development and sustainability initiatives.
- Why this job: Be part of a vibrant team that values creativity and personal growth in a fast-paced environment.
- Qualifications: Retail experience and a passion for style are essential; leadership skills are a plus.
The predicted salary is between 25000 - 32000 £ per year.
Closing date for applications: 30.06.26
Hours: 37.5 hours per week
Salary: Competitive Salary & Benefits
The Role
As a Brand Lead you have your own style and are genuine ambassadors for our brand. You are an expert in everything that goes into delivering an amazing customer brand experience in store. You will support the management team to help motivate and lead the associate’s team to smash store targets and go above and beyond to drive excellence in their store, across all areas.
You Will
- Passionately use your local knowledge and sales expertise to deliver the ultimate brand experience.
- Become an expert in our style choices and bring these to life for our consumers.
- Confidently make important decisions about what’s best for our consumers, including taking on ownership for handling consumer issues in store.
- Be a brand ambassador by role‑modeling our behaviours, values, and style.
- Be a positive role model for others, building trust through collaboration and open and honest communication.
- Endlessly develop your product knowledge and understanding of the business.
- Take pride in store appearance and embrace the Superdry store look, ensuring your store looks amazing.
- Takes ownership for delivering the business objectives set by the Store Leader, coaching the team to deliver the retail standards and service expectations.
- Support with key compliance tasks where needed including loss prevention and health and safety.
- Exceed expectations at every opportunity and drive this attitude in the wider team.
- Embrace the Superdry culture and take every opportunity to share this with your colleagues.
- Maintain a good commercial awareness of your store, understanding the KPI’s required and bring fresh ideas to the leadership team to drive performance against them.
- Get things done. We don’t want you to just tick the boxes, we want each day to be productive where you make a positive impact for your store and feel proud.
- Be yourself. Hold keys for the store and take responsibility for opening and closing, including cash handling.
People (Responsibility may vary dependent on store)
- Support in the day-to-day supervision of the team.
- Support and motivate your teammates to deliver amazing levels of service.
- Give clear direction to focus team activity on and off the shop floor, inspire and engage associates to achieve daily targets and review their progress.
- Lead the team, with the managers, to hit store targets and ensure your store is a great place to work.
- Effectively coordinate the team across operational tasks, guiding them with your operational expertise.
- Provide timely feedback to associates, recognising success and positively challenging poor performance.
- Contribute to the business talent review process and any formal performance review.
You Are
- Experienced in retail/sales and operations in store and ready to step up.
- All about our brand and consumers with the ability to create memorable experiences for every customer.
- Passionate about style and obsessed with product.
- Experienced in leading and motivating a team through day-to-day activities.
- Exposure to people management activities.
- Able to build relationships and communicate effectively.
- A team player who enjoys collaborating with people and working in a team to get results.
- Organised and uses time purposefully/effectively; confidently taking ownership for tasks and goals.
- Someone who sees challenges as opportunities.
- You love sharing your passion with other people and act as a positive role model for others.
- A creative thinker, always searching for the best possible solution in every situation.
- Sees change as exciting and enjoys a fast‑paced environment.
- Authentic and genuine.
Working for Superdry has never been so rewarding
- A competitive hourly rate
- 20 days holiday plus your birthday day off
- A new style obsessed Superdry wardrobe with our generous clothing allowance
- Amazing staff discount with up to 50% online and in store
- Flexible working patterns inc. 4 day working for full time (dependent on store availability)
- Style and Service obsession fuelled by our awesome training and development
- Tailored made induction and onboarding to set you up for success
- Pension contributions
- Life assurance
- You will work in an inclusive, diverse atmosphere with amazing sustainable premium products
Who we are
Superdry have been making world class product for 15 years, and we’re proud of it. Our mission is to inspire and engage the contemporary style obsessed consumer, whilst leaving a positive environmental legacy. Together, we have built a brand that has cut through the global apparel market at record speed, taking market share from brands that have existed for decades. But we have a big opportunity ahead of us as we launch 4 new collections. We are now on an exciting journey to reset our brand and return to our design‑led roots and we are looking for talented people to join us on our journey.
Retail Team Leader - Superdry - Wembley, London employer: London Designer Outlet Ltd
Superdry is an exceptional employer, offering a vibrant work culture that celebrates individuality and creativity. With competitive salaries, generous benefits including a clothing allowance and staff discounts, and a commitment to employee development through tailored training, Superdry fosters an inclusive environment where team members can thrive. Located in Wembley, London, this role provides the opportunity to be part of a dynamic team dedicated to delivering outstanding customer experiences while embracing a passion for style and sustainability.
Contact Details:
London Designer Outlet Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Leader - Superdry - Wembley, London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Superdry's style, values, and latest collections. This way, you can show off your passion and knowledge, making you stand out as a genuine ambassador for the brand.
✨Tip Number 2
Practice your people skills! As a Retail Team Leader, you'll need to motivate and inspire your team. Think of examples from your past experiences where you've successfully led a team or resolved conflicts, and be ready to share those stories during your chat.
✨Tip Number 3
Show your commercial awareness! Familiarise yourself with retail KPIs and think about how you can contribute to achieving them. Bring fresh ideas to the table during your interview to demonstrate that you're not just a follower but a proactive leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Superdry family. Let’s get you on board!
We think you need these skills to ace Retail Team Leader - Superdry - Wembley, London
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for Superdry shine through! Share specific examples of how you connect with our brand and how you can enhance the customer experience in-store.
Highlight Your Leadership Skills:As a Retail Team Leader, you'll be guiding a team. Make sure to showcase your experience in leading and motivating others. Use real-life examples to demonstrate how you've inspired your teammates to achieve their goals.
Be Authentic and Genuine:We value authenticity at Superdry. Don’t be afraid to let your personality come through in your application. Share what makes you unique and how that aligns with our brand values.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role!
How to prepare for a job interview at London Designer Outlet Ltd
✨Know Your Brand Inside Out
Before your interview, dive deep into Superdry's brand values, style choices, and recent collections. Being able to discuss how you embody the brand and can enhance the customer experience will show your genuine passion and understanding.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your colleagues or resolved conflicts. This will demonstrate your ability to inspire and engage others, which is crucial for the Retail Team Leader role.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail. Be prepared to discuss how you’ve met or exceeded targets in previous roles. This shows that you understand the commercial side of retail and are ready to drive performance.
✨Embrace the Superdry Culture
During the interview, express your enthusiasm for the Superdry culture and how you can contribute to it. Share ideas on how to maintain a positive work environment and enhance team collaboration, as this aligns with their values of open communication and teamwork.
