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- Tasks: Keep our hotel sparkling by cleaning guest rooms and public areas with care.
- Company: Join LGH Hotels Management, part of Best Western, with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Why this job: Make a difference in guests' experiences while growing in a supportive team environment.
- Qualifications: Previous housekeeping experience, attention to detail, and a passion for customer service required.
- Other info: Located near central London, perfect for both business and leisure opportunities.
The predicted salary is between 20000 - 28000 £ per year.
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London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western
Location:
Croydon, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
c35f13f52f4b
Job Views:
4
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western
The Opportunity
Join Our Sparkling Team as a Housekeeping Hero!
Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you\’ll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You\’ll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You\’ll Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests\’ experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
- Is a team player who is reliable, punctual, and able to work collaboratively with others
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
- Has a positive attitude and a willingness to learn and develop new skills
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel
The London Croydon Aerodrome Hotel, part of the Signature Collection by Best Western, boasts an incredibly convenient location. With easy access to central London just 12 miles away and only 15 minutes by train from East Croydon Station, it’s perfect for both business and leisure travelers.
The hotel features 110 bedrooms, including family rooms, and serves as a stylish wedding venue for up to 130 guests. It also offers five meeting rooms with a capacity for up to 170 delegates.
Providing great value, premium accommodation just outside London, the hotel is ideal for business travelers to the southeast of England or families looking to enjoy nearby attractions like Chessington World of Adventures or Thorpe Park
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Housekeeping Team Member employer: London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western
Contact Detail:
London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and guest satisfaction will help you stand out during interviews.
✨Tip Number 2
Highlight your previous experience in housekeeping or similar roles when networking. Connect with current employees on platforms like LinkedIn to gain insights about the hotel culture and what they value in a team member.
✨Tip Number 3
Demonstrate your attention to detail by preparing examples of how you've improved cleanliness or efficiency in past roles. This will show potential employers that you take pride in your work and are committed to excellence.
✨Tip Number 4
Be proactive in learning about health and safety regulations related to housekeeping. Showing that you are knowledgeable about safe cleaning practices can give you an edge over other candidates.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've exceeded expectations in previous jobs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as time management, physical fitness, and familiarity with health and safety regulations. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in housekeeping.
How to prepare for a job interview at London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where you ensured cleanliness and organisation in your work. Highlight how you spot areas that need extra care.
✨Demonstrate Your Customer Service Skills
This role requires a passion for providing exceptional service. Think of instances where you went above and beyond for guests or customers. Share these stories during the interview to showcase your commitment to guest satisfaction.
✨Emphasise Teamwork and Reliability
Being a team player is essential in this role. Prepare to talk about your experiences working collaboratively with others. Mention how you contribute to a positive team environment and your reliability in completing tasks on time.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety regulations is key in housekeeping. Brush up on relevant guidelines and be ready to discuss how you ensure safe practices while using cleaning equipment and chemicals in your previous roles.