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- Tasks: Help customers find the best mortgage options and provide expert advice.
- Company: Join L&C Mortgages, the UK's leading fee-free mortgage broker with over 160 awards.
- Benefits: Enjoy a competitive salary, bonuses, birthday off, and a fabulous Perkbox membership.
- Why this job: Be part of a supportive team that values your growth and offers excellent training.
- Qualifications: Customer service experience and strong listening skills are essential; no prior mortgage experience needed.
- Other info: Start date is 16th June 2025; hybrid working available.
The predicted salary is between 20000 - 24000 ÂŁ per year.
Trainee Mortgage Adviser (NO EXPERIENCE NEEDED)
Newcastle Office/Hybrid
ÂŁ25000 rising to ÂŁ30000 per annum plus bonus
Start date 16th June 2025
Fun, rewarding and with the opportunity to develop and grow your career. That’s life with L&C Mortgages, the UK’s leading fee free mortgage and protection broker with over 160 awards to its name. Join us and you’ll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family.
The role involves mortgaging or remortgaging a property, providing crucial advice to home buyers and homeowners. You will scope out the best mortgage options by listening to customers’ stories and circumstances, documenting these with the help of L&C’s technology, and coming up with solutions that meet their needs while satisfying regulatory rules and standards.
We expect a quality and compliant service for our customers, and this performance will be monitored. You will need to determine whether customers are best served by a fixed-term or variable mortgage, if they need the option to overpay each month, or if they require a fee-free early exit.
Administrative work is part of the role, but building rapport and trust with customers is paramount. You will demonstrate L&C values and our passion for mortgages.
L&C is regulated by the Financial Conduct Authority (FCA) and classified as an “Enhanced Firm” under the Senior Managers and Certification Regime (SM&CR). This role falls into the “Certification and Conduct” elements of the regime. If successful, your integrity, competence, and financial soundness will be attested to on an initial and regular basis. As a “Certification Regime” employee, your personal and professional details will be published in the FCA’s Directory.
About you: We are looking for candidates with customer service experience and a strong work ethic. You should have honed listening skills and developed empathy that customers can sense. Organising and prioritising skills are essential for productivity and results without compromising quality of care. Solid IT skills and a team-focused approach are also necessary.
Why join L&C? Working at L&C means being part of an environment steeped in respect and equity. The standard of training is high, ensuring the service you deliver is top-notch. There are ample opportunities to progress.
Joining L&C means having the chance to:
- Enrol on an in-depth induction programme, with a proven track record of success
- Gain a CeMap, LIBF qualification upon passing the exam and become a mortgage expert.
Click APPLY NOW or for more information please contact Charlotte.Latham@landc.co.uk
Mortgage Advisor employer: London & Country Mortgages
Contact Detail:
London & Country Mortgages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Advisor
✨Tip Number 1
Familiarise yourself with the mortgage market and current trends. Understanding different types of mortgages, such as fixed-rate and variable-rate options, will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your listening and communication skills. Since the role involves understanding customer needs, being able to demonstrate these skills in mock interviews or networking events can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the mortgage industry. Attend relevant events or join online forums to connect with current mortgage advisers who can provide insights and potentially refer you to opportunities at L&C.
✨Tip Number 4
Showcase your customer service experience effectively. Be ready to share specific examples of how you've successfully handled customer interactions, as this is a key quality they are looking for in a Trainee Mortgage Adviser.
We think you need these skills to ace Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience and skills that align with the role of a Trainee Mortgage Adviser. Emphasise your ability to listen, empathise, and work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at L&C Mortgages specifically and how your values align with theirs.
Highlight Relevant Skills: In your application, focus on skills such as organisation, prioritisation, and IT proficiency. Provide examples of how you've demonstrated these skills in previous roles or experiences.
Showcase Your Knowledge: Research the mortgage industry and be prepared to discuss current trends or challenges in your application. This shows your commitment to understanding the market and your potential as an adviser.
How to prepare for a job interview at London & Country Mortgages
✨Showcase Your Customer Service Skills
As a Trainee Mortgage Adviser, your ability to connect with customers is crucial. Be prepared to share examples from your past experiences where you provided excellent customer service, demonstrating your empathy and listening skills.
✨Understand the Mortgage Market
Familiarise yourself with different types of mortgages and current market trends. This knowledge will not only boost your confidence but also show the interviewers that you're proactive and serious about the role.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. During the interview, discuss how you prioritise tasks and manage your time effectively, perhaps by sharing specific strategies or tools you use to stay organised.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
