At a Glance
- Tasks: Lead digital transformation and oversee ICT and business support services.
- Company: London Councils, supporting local government across London.
- Benefits: Hybrid working, competitive pension scheme, and comprehensive employee benefits.
- Other info: High-impact role with opportunities for continuous improvement and career growth.
- Why this job: Shape the digital future and drive innovation in a collaborative environment.
- Qualifications: Experience in leading ICT services and managing supplier relationships.
The predicted salary is between 52310 - 63934 £ per year.
Job Reference: londoncouncils/TP/171/198
Contract details: Permanent and full-time
Application deadline: 11:59pm on 16 August 2026
Interviews: Anticipated to take place during the week commencing 31 August 2026
Lead Digital Transformation at the Heart of London Local Government. London Councils is the collective of London's 32 boroughs and the City of London Corporation. We work collaboratively to influence policy, deliver shared services and support boroughs in improving outcomes for Londoners.
We are looking for an experienced Head of ICT and Business Support to lead the delivery of ICT, digital, business support and workplace services across the organisation. Reporting to the Director of Corporate Resources, you will shape our digital strategy, oversee ICT and supplier relationships, lead business support and facilities services, and ensure colleagues have the technology, systems and working environment they need to deliver excellent services.
We're looking for a strategic and collaborative leader with experience of leading ICT or digital services, managing suppliers and contracts, overseeing budgets and driving continuous improvement. You'll be confident working with senior stakeholders and translating organisational needs into practical, innovative solutions.
Why Join London Councils?
- Lead a high-impact corporate service at the centre of our organisation.
- Help shape our digital future and drive innovation across London Councils.
- Work in a collaborative, inclusive organisation supporting local government across London.
- Benefit from hybrid working, a competitive Local Government Pension Scheme and a comprehensive employee benefits package.
This is a politically restricted post under Section 2 of the Local Government and Housing Act 1989.
Interested?
Head of ICT and Business Support in London employer: London Councils
London Councils is an exceptional employer that prioritises innovation and collaboration in a dynamic hybrid work environment. With a strong commitment to employee development, you will have access to continuous growth opportunities while contributing to meaningful projects that enhance public services in London. Our inclusive work culture fosters teamwork and creativity, making it a rewarding place to advance your career in ICT and digital transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Head of ICT and Business Support in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what London Councils values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges London Councils might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at London Councils!
✨Direct Apply to London Councils
Let's not forget to apply directly through the London Councils website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of ICT and Business Support in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at London Councils.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at London Councils. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at London Councils
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
