Head of ICT and Business Support

Head of ICT and Business Support

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead digital transformation and oversee ICT and business support services.
  • Company: London Councils, supporting local government across London.
  • Benefits: Hybrid working, competitive pension scheme, and comprehensive employee benefits.
  • Other info: High-impact role with opportunities for continuous improvement and career growth.
  • Why this job: Shape the digital future and drive innovation in a collaborative environment.
  • Qualifications: Experience in leading ICT services and managing supplier relationships.

Contract details: Permanent and full-time

Application deadline: 11:59pm on 16 August 2026

Interviews: Anticipated to take place during the week commencing 31 August 2026

Lead Digital Transformation at the Heart of London Local Government

London Councils is the collective of London's 32 boroughs and the City of London Corporation. We work collaboratively to influence policy, deliver shared services and support boroughs in improving outcomes for Londoners.

We are looking for an experienced Head of ICT and Business Support to lead the delivery of ICT, digital, business support and workplace services across the organisation. Reporting to the Director of Corporate Resources, you will shape our digital strategy, oversee ICT and supplier relationships, lead business support and facilities services, and ensure colleagues have the technology, systems and working environment they need to deliver excellent services.

We're looking for a strategic and collaborative leader with experience of leading ICT or digital services, managing suppliers and contracts, overseeing budgets and driving continuous improvement. You'll be confident working with senior stakeholders and translating organisational needs into practical, innovative solutions.

Why Join London Councils?

  • Lead a high-impact corporate service at the centre of our organisation.
  • Help shape our digital future and drive innovation across London Councils.
  • Work in a collaborative, inclusive organisation supporting local government across London.
  • Benefit from hybrid working, a competitive Local Government Pension Scheme and a comprehensive employee benefits package.

This is a politically restricted post under Section 2 of the Local Government and Housing Act 1989.

Head of ICT and Business Support employer: London Councils

London Councils is an exceptional employer, offering a unique opportunity to lead digital transformation at the heart of local government in London. With a strong focus on collaboration and inclusivity, employees benefit from hybrid working arrangements, a competitive Local Government Pension Scheme, and a comprehensive benefits package, all while contributing to meaningful improvements for Londoners. Join us to shape our digital future and drive innovation in a supportive environment that values your expertise and leadership.

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Contact Details:

London Councils Recruitment Team

We think you need these skills to ace Head of ICT and Business Support

Digital Transformation
ICT Management
Supplier Relationship Management
Contract Management
Budget Oversight
Continuous Improvement
Stakeholder Engagement