At a Glance
- Tasks: Support students and academics while ensuring smooth programme administration.
- Company: Join LCCA, a vibrant institution focused on student experience.
- Benefits: Gain valuable experience in a dynamic higher education environment.
- Other info: Collaborative team culture with a commitment to equality and diversity.
- Why this job: Play a key role in enhancing the student journey and develop your skills.
- Qualifications: Organisational skills and experience in administrative roles are essential.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Be at the heart of the student experience at LCCA.
As a Programme Administrator, you’ll keep programmes running smoothly, support students and academics, and drive high-quality, responsive delivery.
Reporting to: Team Leader – Programme Administration
About the Role
We’re looking to build a team of highly organised and proactive Programme Administrators to join our Programme Administration team and play a vital role in supporting the student journey.
This is a fast-paced, varied position where you will take ownership of day-to-day administration across one or more academic programmes.
You’ll work closely with academic teams, students, and central services to ensure that processes run smoothly, deadlines are met, and students receive a high-quality, responsive service.
As part of a collaborative team, you’ll contribute to the continuous improvement of systems and processes—ensuring they are efficient, consistent, and fully aligned with our College regulations and academic standards.
Note : We are recruiting for multiple roles across 3 divisions in total (Foundation Programmes, Social Sciences, and Creative Programmes).
As part of your application please specify which area you would like to be considered for.
Responsibilities
- This is a hands-on role where accuracy, organisation, and initiative are key:
- Acting as a first point of contact for students, staff, and lecturers—providing timely, professional support.
- Coordinating teaching and timetabling support, including arranging cover and maintaining clear communications.
- Supporting student lifecycle processes, including inductions, timetables, assessments, and results.
- Managing assessment administration, ensuring submission links, marking processes, and feedback are accurate and delivered on time.
- Maintaining and updating student records and programme data systems with a high level of accuracy.
- Supporting exam boards, reporting, and data analysis, including collating attendance and performance data.
- Managing programme documentation and Share Point folders, ensuring version control and accessibility.
- Supporting academic staff onboarding, including inductions, documentation, and system access.
- Processing HPL invoices and liaising with finance teams.
- Working collaboratively with teams such as Registry, timetabling, and the Student Hub to ensure a seamless student experience.
About You
You’ll be detail-driven, adaptable, and confident working in a busy academic environment.
We’re particularly interested in candidates who have
- Experience in an administrative role, ideally within student or programme administration.
- Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines.
- Strong IT skills, including MS Office and data systems.
- The ability to interpret and apply processes, policies, and complex information accurately.
- Excellent communication skills, with the confidence to engage effectively with students and staff at all levels.
- A collaborative approach and the ability to build strong working relationships.
- A student-focused mindset, with a friendly, professional and supportive approach.
- High attention to detail, with a methodical and conscientious way of working.
- Experience in a Higher Education setting and familiarity with student systems would be an advantage but is not essential.
- Why Join Us
This is a fantastic opportunity to play a key role in delivering an outstanding student experience within a supportive and collaborative team.
You’ll gain exposure to a wide range of academic processes and have the opportunity to develop your skills in a dynamic higher education environment.
Equality, Diversity and Inclusion
LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
We are committed to ensuring our workforce is reflective of our diverse student population, with attention to the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
Please note: we are not a licensed sponsor.
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Programme Administrator - Foundation Programmes, Social Sciences and Creative Programmes employer: London College of Contemporary Arts
At the London College of Contemporary Arts, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our staff to inspire the next generation of hospitality leaders. With a focus on practical, industry-led teaching, we offer competitive salaries, professional development opportunities, and a supportive environment that values innovation and collaboration. Located in the vibrant heart of London, our institution provides unique advantages for personal and professional growth in the ever-evolving hospitality sector.
Contact Details:
London College of Contemporary Arts Recruitment Team
