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- Tasks: Support students in achieving their academic goals through personalised guidance and proactive coaching.
- Company: Join the London College of Contemporary Arts, a modern institution focused on student-centred learning.
- Benefits: Enjoy 20 days annual leave, pension contributions, training opportunities, and staff discounts.
- Why this job: Make a real impact on students' lives while working in a collaborative and inclusive environment.
- Qualifications: Bachelor’s degree required; teaching qualification preferred, with strong communication and problem-solving skills.
- Other info: Candidates must have the right to work in the UK; no visa sponsorship available.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join to apply for the Student Success Tutor (LCCA) role at London College of Contemporary Arts (LCCA)
2 days ago Be among the first 25 applicants
Join to apply for the Student Success Tutor (LCCA) role at London College of Contemporary Arts (LCCA)
LCCA is a contemporary institution, offering a range of programmes. Our students embark on a journey which is designed to meet their academic and personal demands. At the very heart of our vision is a student-centred learning and teaching methodology which is progressive, forward-thinking, modern, and designed to meet our learners’ needs.
The Role:
The Academic Mentor/Student Success Tutor plays a critical role in ensuring that students receive personalised guidance and support throughout their academic journey. This role is designed to help students achieve their academic goals through proactive coaching and support. The Student Success Tutor will create individualised strategies and plans, working closely with students to set and track academic goals, overcome barriers to success, and engage with resources. The role contributes directly to improving retention and enhancing the overall student experience through close collaboration with academic departments and student support teams.
Responsibilities include :
- Provide personalised, 1 to 1 or group academic support for students in achieving their academic goals. ·Build a relationship with students, to develop relevant individualised personal support and development plans.
- Build strong, trusting relationships with students, ensuring they feel heard, supported, and empowered in their educational journey.
- Collaborate with students to define specific, measurable, achievable, relevant, and time-bound goals (SMART goals) and track progress toward these goals through regular check-ins and adapt plans as necessary.
- Support students in understanding course material and assignments.
- Identify and support at-risk students through early intervention, including addressing academic and personal issues that may impact retention. Use data to identify students at risk of disengagement (e.g. low attendance) or academic decline.
- Implement early intervention strategies to improve retention, such as proactive outreach, tailored action plans, and regular follow-up.
- Collaborate with other departments, such as well-being and career services, to connect students with the resources they need.
- Ensure a holistic approach to student success by promoting interdepartmental collaboration.
- Maintain detailed records of student interactions, goals, interventions, and outcomes. Use this data to report on progress, identify trends, and refine student success strategies.
- Monitor progress and adjust strategies as necessary to ensure continued academic and personal growth.
- Analyse trends in student success to help develop effective retention programs.
- Provide students with academic guidance and feedback on students’ progress and performance and discuss any academic challenges they may experience.
- Early Identification and Intervention: Proactively identify students who may be struggling or disengaged and take appropriate action to offer support and resources.
- Ensure that at-risk students are engaged and supported through timely interventions.
- To undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser grade.
- To adhere to the College’s Equality, Diversity, and Inclusion Policy in all activities, and to actively promote equality of opportunity wherever possible.
- To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act.
- To work in accordance with the Data Protection Act 2018 and UK GDPR
Qualifications/ Education :
- Bachelor’s degree in business management, Strategy, Organisational Behaviour, Marketing, Economics, Hospitality, Tourism, Finance, Fashion, Music, Media.
- A PGCE or equivalent teaching qualification working towards as a minimum
- Master’s degree in business management, Strategy, Organisational Behaviour, Marketing, Economics, Hospitality, Tourism, Finance, Fashion, Music, Media
Knowledge & Skills :
- Strong verbal and written communication skills, with an ability to engage effectively with a diverse student population.
- Active listening and the ability to provide constructive feedback are essential.
- Problem-Solving and Adaptability: Ability to identify academic or personal challenges faced by students and develop effective, actionable solutions.
- Flexibility in adapting to individual student needs.
- Organisational and Time Management Skills: Ability to manage multiple student caseloads, schedule appointments, track progress, and meet deadlines efficiently.
- Empathy and Emotional Intelligence: A high level of emotional intelligence and empathy, allowing for genuine, supportive interactions with students in various situations.
- Technological Proficiency: Proficient with student management software, learning management systems (LMS), and digital tools for communication, scheduling, and documentation.
- Cultural Competency: Ability to work with students from diverse backgrounds, respecting different cultural perspectives and creating an inclusive coaching environment.
- Knowledge of awarding body regulations and the ability to work within these
Experience :
- An experienced and qualified educator with a background in Further/Higher Education (F/HE) or Secondary Education.
- Proven expertise in effective learning, teaching, and assessment strategies that drive student success.
- Holds or working towards a recognised teaching qualification, such as Qualified Teacher Status (QTS), a Postgraduate Certificate in Education (PGCE), or an equivalent credential.
- Deeply committed to educational excellence and student development, with a strong focus on supporting learners from diverse backgrounds (widening participation).
- Skilled in designing and delivering inclusive, accessible, and engaging learning experiences that empower students to achieve academic and personal success.
- Exceptionally organised, detail-oriented, and proactive, with outstanding communication and interpersonal skills to effectively engage students, colleagues, and stakeholders
What we offer our colleagues:
- 20 days annual leave
- Pension 5% personal contribution & 3% Company contribution
- Season Ticket Loan (T&C\’s apply)
- Vision Express Eye Care Vouchers
- Training & Development opportunities (T&C\’s apply)
- Staff Discount Scheme – via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics etc
- Employee Assistance Programme.
- Refer a friend scheme for staff members (T&Cs apply).
- Social events on campus and through GUS Social Committee \”GOSH – GUS on Staff Happiness\”.
Please note: Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted.
It’s quick and easy to apply for a role at the LCCA. Just click on the apply button above. All you’ll need is an up-to-date CV outlining your interest in the role and how you meet the role’s criteria. We do not offer visa sponsorship.
We acknowledge receipt of your resume for a position at LCCA and sincerely appreciate your interest in our company.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
LCCA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, gender reassignment, race, disability, age, gender, sexual orientation, or religion or belief.
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Student Success Mentor employer: London College of Contemporary Arts (LCCA)
Contact Detail:
London College of Contemporary Arts (LCCA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Success Mentor
✨Tip Number 1
Familiarise yourself with the concept of SMART goals, as this is a key part of the Student Success Mentor role. Being able to articulate how you would help students set and track these goals will demonstrate your understanding of the position.
✨Tip Number 2
Showcase your ability to build strong relationships by preparing examples from your past experiences where you've successfully supported students or individuals. This will highlight your interpersonal skills, which are crucial for this role.
✨Tip Number 3
Research the London College of Contemporary Arts and its student demographics. Understanding their diverse backgrounds will help you tailor your approach and show that you're committed to creating an inclusive environment.
✨Tip Number 4
Be ready to discuss how you would use data to identify at-risk students. Think about specific strategies you could implement for early intervention, as this is a vital aspect of the role that can significantly impact student retention.
We think you need these skills to ace Student Success Mentor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Student Success Mentor role. Emphasise your ability to provide personalised support, build relationships, and track student progress.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for student success and your understanding of the challenges students face. Use specific examples from your past experiences to demonstrate how you can contribute to the role.
Highlight Relevant Qualifications: Clearly outline your educational background and any teaching qualifications you possess. Mention any experience in further or higher education, as well as your familiarity with student management software and learning management systems.
Showcase Soft Skills: In your application, emphasise your strong communication skills, empathy, and problem-solving abilities. These are crucial for building trust with students and helping them overcome academic challenges.
How to prepare for a job interview at London College of Contemporary Arts (LCCA)
✨Show Your Passion for Student Success
Make sure to express your genuine enthusiasm for helping students achieve their academic goals. Share specific examples from your past experiences where you successfully supported students, highlighting your commitment to their success.
✨Demonstrate Active Listening Skills
During the interview, practice active listening by engaging with the interviewer’s questions and comments. This will show that you value communication and are ready to build strong relationships with students, which is crucial for this role.
✨Prepare SMART Goals Examples
Be ready to discuss how you would help students set and track SMART goals. Prepare examples of how you have previously implemented similar strategies, showcasing your problem-solving skills and adaptability in supporting diverse student needs.
✨Familiarise Yourself with Relevant Technologies
Since the role requires proficiency in student management software and learning management systems, take some time to research and familiarise yourself with these tools. Mention any relevant experience you have with technology during the interview to demonstrate your readiness for the role.