At a Glance
- Tasks: Lead a dynamic team to enhance student administration and support academic delivery.
- Company: Join a forward-thinking college committed to student success and diversity.
- Benefits: Competitive salary, collaborative environment, and opportunities for professional growth.
- Other info: Embrace a diverse workplace that values your unique background and ideas.
- Why this job: Make a real impact on the student experience in a vibrant educational setting.
- Qualifications: Experience in student administration and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
Location: Tower Hill / Aldgate
Reporting to: Head of Programme Administration
Salary: Competitive
About The Role
We’re looking for an experienced and proactive School Programme Administration Manager to play a central role in supporting the delivery of high-quality academic administration across the College. We are recruiting three School Programme Administration Managers in total, each leading a distinct area: Foundation, Social Sciences, and Creative programmes.
More About The Role
- Lead from the front; balancing people management with operational delivery.
- Lead and develop a high-performing team, providing guidance, structure, and ongoing support to ensure quality and efficiency.
- Act as a key point of contact for students, academic staff and hourly paid lecturers, responding to queries with professionalism and care.
- Support the smooth delivery of teaching through timetabling coordination, teaching cover arrangements, and communications.
- Oversee key administrative processes such as interruptions of study, course and group changes.
- Ensure the Virtual Learning Environment (Canvas) is accurately maintained, including submission links, module templates and updates.
- Monitor and maintain compliance with academic regulations, policies and governance requirements.
- Support the preparation of exam boards, audits, and reporting processes.
- Analyse and report on student data (attendance, engagement, performance) to support decision‑making and continuous improvement.
About You
You’ll bring a strong blend of leadership capability, organisational expertise, and a genuine commitment to student‑focused administration. We’re particularly interested in candidates who have:
- Experience in a student or programme administration environment, ideally within Higher Education.
- Proven ability to lead, motivate and develop teams in a fast‑paced setting.
- Strong working knowledge of data systems, databases and Microsoft Office.
- Excellent organisational skills with the ability to manage competing priorities and tight deadlines.
- Confidence in interpreting and applying complex regulations and policies accurately.
- Outstanding communication skills, with the ability to engage effectively and sensitively with a diverse student and staff population.
- A detail‑oriented, methodical approach, combined with adaptability and a willingness to improve processes.
Why Join Us
This is a fantastic opportunity to take ownership of a critical function within the College and make a genuine impact on the student experience. You’ll be joining a collaborative and fast‑moving environment where your ideas, leadership, and expertise will help shape how academic administration is delivered.
Equal Opportunity
LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio‑economic background of our employees. We’re also committed to providing adjustments to those who may require support with the recruitment process – please contact the LCCA Talent Acquisition Team at collegedivisionrecruitment@gus.global.
Please note: For this opportunity, you must be able to prove you have the right to work in the UK – if in doubt please visit the following link: Employers’ right to work checklist – GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.
School Programme Administration Manager employer: London College of Contemporary Arts (LCCA)
The London College of Contemporary Arts (LCCA) is an excellent employer, offering a collaborative and supportive work environment where your contributions directly impact student success. With a strong focus on professional development and continuous improvement, employees are encouraged to grow their skills in the dynamic field of higher education. Located in the vibrant city of London, LCCA provides unique opportunities to engage with diverse communities and innovative practices in academic quality assurance.
Contact Details:
London College of Contemporary Arts (LCCA) Recruitment Team
