At a Glance
- Tasks: Support academic quality and enhance student experience through data analysis and collaboration.
- Company: Join a creative higher education institution committed to equality and diversity.
- Benefits: Competitive salary, collaborative team environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and diverse workplace culture.
- Why this job: Make a real impact on student success and quality assurance in education.
- Qualifications: Experience in academic quality processes and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a detail‑driven Quality Assurance Officer to support the delivery and continuous improvement of academic quality across the College. Working closely with the Quality, Compliance and the wider academic teams, you’ll play a key role in strengthening quality processes, supporting validation and review activity, and ensuring alignment with regulatory frameworks.
Responsibilities
- Support programme validation, approval, reapproval and periodic review activity
- Contribute to annual monitoring and academic quality reporting cycles
- Track and analyse key metrics including continuation and completion
- Support governance committees and ensure accurate recording and reporting
- Maintain and improve quality systems and data processes
- Provide guidance to staff on quality assurance policies and procedures
- Support student surveys (e.g. NSS, AMRs) and complaints processes
- Collaborate with academic and administrative teams to enhance student experience
Qualifications
- Experience in academic quality or assessment processes within UK Higher Education
- Knowledge of QAA, OfS and HE regulatory frameworks
- Strong data analysis and reporting skills
- Excellent written and verbal communication
- Ability to build relationships across diverse stakeholders
- Highly organised with strong attention to detail
Benefits
You’ll be part of a collaborative team shaping robust, student‑focused quality practices within a growing creative higher education environment.
Equal Opportunities
LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio‑economic background of our employees. We’re also committed to providing adjustments to those who may require support with the recruitment process.
Quality Assurance Officer employer: London College of Contemporary Arts (LCCA)
At LCCA, we pride ourselves on being an excellent employer, offering a collaborative and inclusive work culture that prioritises the continuous improvement of academic quality. Located in the vibrant Tower Hill area, our team enjoys competitive salaries and the opportunity for professional growth while contributing to a student-focused environment that values diversity and equal opportunities.
Contact Details:
London College of Contemporary Arts (LCCA) Recruitment Team
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We think you need these skills to ace Quality Assurance Officer
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