At a Glance
- Tasks: Support students and staff by managing day-to-day programme administration.
- Company: Join a dynamic higher education institution focused on student experience.
- Benefits: Gain valuable skills, work in a collaborative team, and enjoy a supportive environment.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact on students' academic journeys while developing your organisational skills.
- Qualifications: Experience in administration, strong IT skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking to build a team of highly organised and proactive Programme Administrators to join our Programme Administration team and play a vital role in supporting the student journey. This is a fast-paced, varied position where you will take ownership of day-to-day administration across one or more academic programmes. You’ll work closely with academic teams, students, and central services to ensure that processes run smoothly, deadlines are met, and students receive a high-quality, responsive service. As part of a collaborative team, you’ll contribute to the continuous improvement of systems and processes—ensuring they are efficient, consistent, and fully aligned with our College regulations and academic standards.
Key Responsibilities
- Acting as a first point of contact for students, staff, and lecturers—providing timely, professional support.
- Coordinating teaching and timetabling support, including arranging cover and maintaining clear communications.
- Supporting student lifecycle processes, including inductions, timetables, assessments, and results.
- Managing assessment administration, ensuring submission links, marking processes, and feedback are accurate and delivered on time.
- Maintaining and updating student records and programme data systems with a high level of accuracy.
- Supporting exam boards, reporting, and data analysis, including collating attendance and performance data.
- Managing programme documentation and SharePoint folders, ensuring version control and accessibility.
- Supporting academic staff onboarding, including inductions, documentation, and system access.
- Processing HPL invoices and liaising with finance teams.
- Working collaboratively with teams such as Registry, timetabling, and the Student Hub to ensure a seamless student experience.
About You
You’ll be detail-driven, adaptable, and confident working in a busy academic environment. We’re particularly interested in candidates who have:
- Experience in an administrative role, ideally within student or programme administration.
- Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines.
- Strong IT skills, including MS Office and data systems.
- The ability to interpret and apply processes, policies, and complex information accurately.
- Excellent communication skills, with the confidence to engage effectively with students and staff at all levels.
- A collaborative approach and the ability to build strong working relationships.
- A student-focused mindset, with a friendly, professional and supportive approach.
- High attention to detail, with a methodical and conscientious way of working.
- Experience in a Higher Education setting and familiarity with student systems would be an advantage but is not essential.
Why Join Us
This is a fantastic opportunity to play a key role in delivering an outstanding student experience within a supportive and collaborative team. You’ll gain exposure to a wide range of academic processes and have the opportunity to develop your skills in a dynamic higher education environment.
How To Apply
Please submit a CV and a supporting statement outlining how you meet the essential criteria. Applications should be made via our online careers portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community. LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase representation across age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees. We’re also committed to providing adjustments to those who may require support with the recruitment process – please contact the LCCA Talent Acquisition Team.
Note: For this opportunity, you must be able to prove you have the right to work in the UK. If in doubt, please visit GOV.UK. Please note we are not a licensed sponsor.
Programme Administrator - Foundation Programmes, Social Sciences and Creative Programmes in London employer: London College of Contemporary Arts (LCCA)
Join us at LCCA, where we prioritise a supportive and collaborative work culture that empowers our Programme Administrators to thrive in a dynamic higher education environment. Located in the vibrant Tower Hill/Aldgate area, we offer excellent employee growth opportunities, a commitment to diversity and inclusion, and the chance to make a meaningful impact on the student journey while working alongside dedicated academic teams.
Contact Details:
London College of Contemporary Arts (LCCA) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Programme Administrator - Foundation Programmes, Social Sciences and Creative Programmes in London
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We think you need these skills to ace Programme Administrator - Foundation Programmes, Social Sciences and Creative Programmes in London
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