HE Programme Administration Specialist in London

• London College of Contemporary Arts
• Department: Programme Administration
• Reporting to: Team Leader – Programme Administration

About the role

We are looking to build a team of highly organised and proactive Programme Administrators to support the student journey.

This fast‑paced role involves owning day‑to‑day administration across one or more academic programmes, working closely with academic teams, students, and central services to ensure smooth processes, meet deadlines, and deliver a high‑quality, responsive service.

As part of a collaborative team you will contribute to continuous improvement of systems and processes, ensuring they are efficient, consistent, and fully aligned with our College regulations and academic standards.

PLEASE NOTE

: We are recruiting for multiple roles across 3 divisions in total – Foundation Programmes, Social Sciences, and Creative Programmes.

Please specify which area you’d like to be considered for.

Key responsibilities

• Act as the first point of contact for students, staff, and lecturers, providing timely professional support.
• Coordinate teaching and timetabling support, including arranging cover and maintaining clear communications.
• Support student lifecycle processes such as inductions, timetables, assessments, and results.
• Manage assessment administration: submission links, marking processes, and feedback timelines.
• Maintain and update student records and programme data systems with high accuracy.
• Support exam boards, reporting and data analysis, including collating attendance and performance data.
• Manage programme documentation and Share Point folders, ensuring version control and accessibility.
• Support academic staff onboarding, including inductions, documentation and system access.
• Process HPL invoices and liaise with finance teams.
• Collaborate with teams such as Registry, timetabling and the Student Hub to ensure a seamless student experience.

About you

You will be detail‑driven, adaptable and confident working in a busy academic environment.

• We’re particularly interested in candidates who have
• Experience in an administrative role, ideally within student or programme administration.
• Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines.
• Strong IT skills, including MS Office and data systems.
• The ability to interpret and apply processes, policies and complex information accurately.
• Excellent communication skills, with confidence to engage effectively with students and staff at all levels.
• A collaborative approach and the ability to build strong working relationships.
• A student‑focused mindset, with a friendly, professional and supportive approach.
• High attention to detail, with a methodical and conscientious way of working.
• Experience in a Higher Education setting and familiarity with student systems would be an advantage but is not essential.

Why join us?

This is a fantastic opportunity to play a key role in delivering an outstanding student experience within a supportive and collaborative team.

You’ll gain exposure to a wide range of academic processes and have the opportunity to develop your skills in a dynamic higher education environment.

EEO statement

LCCA is committed to equality, diversity, and inclusion and welcomes applications from all backgrounds.

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio‑economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process – please contact the LCCA Talent Acquisition Team at

Right to work

You must be able to prove you have the right to work in the UK. We are not a licensed sponsor.

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