Donor Relations & Engagement Officer — London
Donor Relations & Engagement Officer — London

Donor Relations & Engagement Officer — London

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with supporters, manage donations, and maintain accurate records.
  • Company: A faith-based charity dedicated to making a difference.
  • Benefits: Full-time role with opportunities for personal growth and community impact.
  • Why this job: Be the voice of change and build lasting relationships with supporters.
  • Qualifications: Strong admin skills, customer service experience, and a passion for the gospel.
  • Other info: Join a mission-driven team and help enhance fundraising efforts.

The predicted salary is between 30000 - 42000 £ per year.

A faith-based charity organization is recruiting a Supporter Partnerships Officer to provide exceptional supporter care and engagement. This full-time role involves being the first point of contact for supporters, managing donations, and keeping accurate records in the CRM.

The ideal candidate has strong administration skills, experience in customer service, and a passion for the gospel message. This position is crucial in fostering long-term relationships with supporters and enhancing fundraising efforts, making it vital for the organization’s mission.

Donor Relations & Engagement Officer — London employer: London City Mission

As a faith-based charity organisation, we pride ourselves on fostering a supportive and inclusive work culture that values each team member's contributions. Our London office offers exceptional employee growth opportunities through training and development, alongside a commitment to meaningful engagement with our supporters. Join us in making a difference while enjoying a collaborative environment that prioritises your well-being and professional advancement.
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Contact Detail:

London City Mission Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Donor Relations & Engagement Officer — London

Tip Number 1

Network like a pro! Reach out to people in the charity sector, especially those who work in donor relations. A friendly chat can open doors and give you insights that job descriptions just can't.

Tip Number 2

Show your passion! When you get the chance to speak with potential employers, let your enthusiasm for the gospel message shine through. Share personal stories or experiences that connect you to the mission of the organisation.

Tip Number 3

Prepare for interviews by practising common questions related to supporter care and engagement. Think about how you would handle different scenarios, as this role is all about building relationships and managing donations effectively.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.

We think you need these skills to ace Donor Relations & Engagement Officer — London

Supporter Care
Engagement Skills
Administration Skills
Customer Service
CRM Management
Record Keeping
Relationship Building
Fundraising
Passion for the Gospel Message

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for the gospel message shine through. We want to see how your values align with our mission, so don’t hold back on sharing why this role excites you!

Highlight Relevant Experience: Make sure to showcase your strong administration skills and any customer service experience you have. We’re looking for someone who can manage donations and keep accurate records, so give us examples of how you've done this in the past.

Be Personable: As the first point of contact for supporters, it’s important to convey your ability to engage with people. Use a friendly tone in your application to reflect how you would interact with our supporters. We love a warm approach!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at London City Mission

Know the Organisation Inside Out

Before your interview, take some time to research the charity's mission, values, and recent projects. Understanding their faith-based approach and how they engage with supporters will show your genuine interest and help you connect your skills to their goals.

Showcase Your Customer Service Skills

Since this role involves exceptional supporter care, be ready to share specific examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to manage relationships and resolve issues will demonstrate that you’re the right fit for fostering long-term connections.

Be Prepared for CRM Questions

As managing donations and keeping accurate records in the CRM is a key part of the job, brush up on your CRM knowledge. Be prepared to discuss any systems you've used before and how you ensure data accuracy and confidentiality in your work.

Express Your Passion for the Gospel Message

This position is all about enhancing fundraising efforts through meaningful engagement. Be open about your passion for the gospel message and how it aligns with the charity’s mission. Sharing personal stories or experiences can make a strong impact and resonate with the interviewers.

Donor Relations & Engagement Officer — London
London City Mission
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