At a Glance
- Tasks: Lead and grow the retail operation for a top women's football club.
- Company: Join London City Lionesses, a pioneering club in women's sport.
- Benefits: Enjoy daily meals, professional development, and a collaborative culture.
- Other info: Opportunity for significant ownership and impact in a dynamic setting.
- Why this job: Shape the future of retail in an ambitious and fast-growing environment.
- Qualifications: Experience in retail or ecommerce, strong commercial awareness, and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
London City Lionesses are one of the most ambitious clubs in women's football and part of the Kynisca group - a pioneering global organisation founded by Michele Kang with a vision to transform the future of women's sport. Following promotion to the Women's Super League, the club is entering an exciting new chapter as it continues to establish itself amongst the leading teams in the women's game. Driven by a high-performance culture and long-term vision, the club is investing significantly in its people, infrastructure and supporter experience.
The Retail Manager will play a key role in this journey, taking ownership of the club's retail and merchandise operation at a pivotal stage of growth. This is a newly created position with genuine opportunity to shape strategy, influence commercial performance and build the future of retail at one of the most exciting clubs in women's football.
The impact you'll make:
- Develop and grow the club's retail operation across ecommerce, merchandise, matchdays and future retail channels.
- Build a commercially successful product range that reflects the club's brand, engages supporters and drives revenue growth.
- Take ownership of the club's ecommerce platform, improving the online customer journey and driving conversion performance.
- Lead retail delivery on matchdays and major events, ensuring an outstanding supporter experience and strong brand presentation.
- Manage stock, fulfilment, supplier relationships and operational processes, creating an efficient and scalable retail function.
- Analyse supporter trends, sales performance and commercial data to identify opportunities for growth and continuous improvement.
- Work closely with commercial, marketing and operational teams to develop new products, campaigns and retail initiatives.
- Help shape the future direction of the function, joining a role with significant autonomy and opportunity to make a lasting impact.
What's in it for you?
- The opportunity to join one of the fastest-growing clubs in women's football at a transformational stage of its journey.
- A genuine opportunity to build and shape a retail function rather than inherit a fully established operation.
- High levels of ownership, responsibility and visibility across the organisation.
- The chance to influence supporter experience, commercial performance and long-term retail strategy.
- Daily breakfast and lunch provided on site.
- Opportunities for professional development, training courses and continued learning.
- A collaborative, ambitious and values-driven culture where individuals are encouraged to contribute ideas and help shape the future of the club.
Your skills and experience:
- Experience within retail, ecommerce or merchandise operations, ideally within sport, entertainment, leisure or a consumer-facing environment.
- Strong commercial awareness with experience driving revenue growth and managing budgets or product performance.
- Experience managing ecommerce platforms and understanding customer conversion, fulfilment and online sales performance.
- Strong organisational skills with the ability to manage multiple projects and priorities simultaneously.
- Excellent stakeholder management and communication skills.
- Comfortable operating within a fast-paced and evolving environment.
- A proactive, hands-on approach and willingness to get involved across both strategic and operational aspects of the role.
- An entrepreneurial mindset with a desire to build, improve and create new opportunities.
If you are looking for an opportunity to take ownership of a growing retail operation and help shape the future of one of women's football's most ambitious clubs, click the apply button to begin your application.
Retail Manager in Kent employer: London City Lionesses
Join London City Lionesses, a pioneering club in women's football, where you will have the unique opportunity to shape and grow the retail operation at a pivotal moment in our journey. With a strong commitment to employee development, a collaborative culture, and the chance to influence commercial success, this role offers high levels of ownership and visibility within an ambitious organisation. Enjoy daily meals on-site and be part of a values-driven team dedicated to transforming the future of women's sport.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager in Kent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at clubs like London City Lionesses. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for women's football! When you get the chance to chat with potential employers, make sure to express your enthusiasm for the sport and the club's mission. This can really set you apart from other candidates who might not share the same level of commitment.
✨Tip Number 3
Prepare for interviews by researching the club’s recent initiatives and successes. Being able to discuss their retail strategies or community engagement efforts will show that you’re genuinely interested and ready to contribute to their growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Retail Manager in Kent
Some tips for your application 🫡
Show Your Passion for Women's Football:When you're writing your application, let your love for women's football shine through! We want to see how your enthusiasm aligns with our vision at London City Lionesses. Share any relevant experiences or insights that demonstrate your commitment to the sport.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your experience in retail, ecommerce, or merchandise operations, especially if it's within sports or consumer-facing environments. We’re looking for specific examples that showcase your skills and achievements!
Be Clear About Your Impact:In your application, don’t just list your responsibilities; explain how you made a difference in your previous roles. We want to know how you drove revenue growth, improved customer experiences, or managed successful projects. Show us the impact you've had!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and it ensures your application goes straight to us. Plus, it shows you’re keen on joining our team at this exciting time!
How to prepare for a job interview at London City Lionesses
✨Know the Club Inside Out
Before your interview, make sure you research the London City Lionesses thoroughly. Understand their vision, recent achievements, and what sets them apart in women's football. This knowledge will not only impress the interviewers but also help you align your answers with the club's values and goals.
✨Showcase Your Retail Expertise
Be prepared to discuss your experience in retail, ecommerce, or merchandise operations. Highlight specific examples where you've driven revenue growth or improved customer experiences. Tailor your stories to reflect how they can apply to the unique challenges and opportunities at the club.
✨Demonstrate Your Commercial Acumen
Since the role requires strong commercial awareness, come ready to discuss how you've managed budgets or product performance in the past. Think about how you can contribute to building a commercially successful product range that resonates with supporters and drives sales.
✨Emphasise Your Collaborative Spirit
The club values a collaborative culture, so be sure to highlight your stakeholder management and communication skills. Share examples of how you've worked with different teams to achieve common goals, especially in fast-paced environments. This will show that you're a team player who can thrive in their ambitious setting.
