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- Tasks: Manage and maintain LCY's Document Management System to meet ISO standards.
- Company: Join London City Airport, a key player in the aviation industry focused on quality and compliance.
- Benefits: Enjoy flexible hours, free parking, discounted medical insurance, gym memberships, and more!
- Why this job: Be part of a dynamic team driving continuous improvement and making a real impact in aviation.
- Qualifications: Strong IT skills, attention to detail, and knowledge of ISO standards are essential.
- Other info: Work 24 hours a week with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
The main purpose of the Quality Business Partner role is to set up and maintain LCY’s Document Management System, processes and procedures in compliance with the requirements of LCY’s integrated management system – ISO 9001 (Quality), ISO 14001 (Environment), ISO 45001 (Health and Safety), Civil Aviation Authority (CAA), Aerodrome, Security, EASA, Data Protection and Cyber Security regulations.
To achieve this, the Quality Business Partner will work with the Quality Manager to develop, maintain and manage a system that is standardised across London City Airport.
Main Tasks and Responsibilitiee:
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To develop and maintain a document management system via SharePoint (including supporting processes, procedures and working instructions) to index, store and retrieve a wide variety of documents that meet ISO Standards and regulatory requirements.
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Support the deployment of SharePoint across the organisation in order to minimise hard copy and paper documentation in line with LCY’s environmental ambitions and targets.
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To ensure LCY documents are compliant with ISO Standards (9001, 14001, 27001 and 45001)
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To review documents for compliance with ISO Standards, internal document naming conventions and version control for the document lifecycle from preparation to archive.
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Maintain master document templates and forms. Creating guidance documents and training employees how to use the templates and forms.
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Support the Quality Manager in strategic performance management, continuous improvement, management of change and risk management processes across LCY.
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Respond in a professional, informative and helpful manner to enquiries from staff, external partners either in person, by phone or by e-mail.
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Audit internal processes and follow-up actions across LCY.
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In-depth knowledge of setting up and maintaining Document Management Systems and platforms.
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Knowledge of SharePoint, Power Automate, Microsoft Office (Word, Excel, PowerPoint, Visio and Outlook)
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Awareness and experience working to ISO 9001Quality Management System or another ISO management system.
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Aviation industry experience (preferable but not compulsory).
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Knowledge of conducting internal audit – (ISO 9001 or ISO 19011 – preferable, not compulsory).
Desirable Skills and Competencies:
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Setting up and maintaining document management systems
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Strong IT skills in MS office including Outlook, Word, Excel and SharePoint.
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Good attention to detail.
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Excellent analytical, organisation, planning and communication skills.
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Ability to identify problems, understand key issues, investigate alternatives and apply judgement.
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Build strong working relationships with a variety of people at all levels of the organisation.
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Use initiatives to meet deadlines, targets and exercise good judgement in making decisions.
Working Hours:
24 hours per week over three days with flexible working
Benefits:
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Free onsite parking
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Access to discounted Private Medical Insurance for you and immediate family
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Medicash Cash plan
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On site Physiotherapist
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Discounted Gym Membership at many local facilities
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Staff discounts at most of retailers on site & some local restaurants & hotels
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Enrolment into company AE pension scheme
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Access to Salary sacrifice pension scheme
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Bereavement Counselling
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Cycle 2 Work salary sacrifice scheme
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Hastee Pay Advances
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20 Days Annual leave (increasing by 1 day each year for the first 5 years until you reach 25 days)
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LCY Central discount website
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Annual Bonus based on increase in passengers each year
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Annual Season Ticket Loan
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Holiday Buy scheme (Ability to purchase up to 1 weeks A/L per year)
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Access to Salary Sacrifice Car leasing Scheme
Quality Business Partner employer: London City Airport
Contact Detail:
London City Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Business Partner
✨Tip Number 1
Familiarize yourself with ISO standards, especially ISO 9001, 14001, and 45001. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to quality management and compliance.
✨Tip Number 2
Gain hands-on experience with SharePoint and document management systems. If you can showcase your ability to set up and maintain such systems, it will significantly strengthen your application.
✨Tip Number 3
Network with professionals in the aviation industry or those who have experience with document management systems. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your analytical and problem-solving skills during the interview. Be ready to share examples of how you've identified issues and implemented solutions in previous roles.
We think you need these skills to ace Quality Business Partner
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Quality Business Partner position. Understand the key responsibilities and required skills, especially regarding document management systems and ISO standards.
Tailor Your CV: Customize your CV to highlight relevant experience in document management systems, SharePoint, and ISO compliance. Use specific examples that demonstrate your analytical and organizational skills.
Craft a Strong Cover Letter: Write a cover letter that connects your background with the requirements of the role. Emphasize your experience with ISO standards and your ability to work collaboratively with various stakeholders.
Highlight Relevant Skills: In your application, make sure to showcase your strong IT skills, attention to detail, and experience in auditing processes. Mention any familiarity with the aviation industry if applicable.
How to prepare for a job interview at London City Airport
✨Understand ISO Standards
Make sure you have a solid understanding of ISO 9001, 14001, and 45001. Be prepared to discuss how these standards apply to document management systems and how you've worked with them in the past.
✨Showcase Your IT Skills
Highlight your proficiency in SharePoint and Microsoft Office tools. Be ready to provide examples of how you've used these platforms to manage documents or improve processes.
✨Demonstrate Attention to Detail
Prepare to discuss specific instances where your attention to detail made a difference in your work. This could include examples of document reviews or audits where accuracy was crucial.
✨Build Relationships
Emphasize your ability to build strong working relationships across different levels of an organization. Think of examples where collaboration led to successful outcomes, especially in a quality management context.
