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- Tasks: Coordinate care schedules and support Care Professionals in delivering exceptional service.
- Company: Join CCH Group, the UK's largest and most trusted care provider.
- Benefits: Competitive salary, career growth opportunities, and recognition for outstanding contributions.
- Why this job: Make a real difference in your community and help transform lives.
- Qualifications: Previous Care Coordinator experience and excellent communication skills required.
- Other info: Be part of a supportive team with a strong community focus.
The predicted salary is between 24000 - 30000 ÂŁ per year.
Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and help organize and deliver high-quality care services in your community.
Location: Brighton & Hove BN3 7GS
Salary: ÂŁ28,500
Monday - Friday 9am - 5pm with additional on call on a rota basis
What you’ll do
- Rota Management
- Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals.
- Deploy new Care Professionals to clients within two weeks of hire.
- Create and manage monthly rotas in advance to minimize agency use and provide clear communication.
- Ensure rota changes are communicated by Thursday of the prior week.
- Manage guaranteed hours contracts to prevent unnecessary top-up payments.
- Oversee annual leave requests to maintain service continuity.
- Maintain close contact with Care Professionals through calls and regular meetings.
- Schedule refresher training to meet CQC and contractual requirements.
- Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth.
- Escalate care delivery concerns to the Business Manager and Clinical Care Manager.
- Monitor ECM to track visit timings and durations, addressing any issues.
- Accurately code canceled hours and maintain digital records for invoicing compliance.
- Report Care Professional absences for absence management.
- Provide thorough handovers for the Out of Hours team.
- Ensure shift reconciliation for accurate payroll processing.
What We Offer
- Career Growth: Leadership opportunities with a trusted sector leader.
- Support: Access to top experts and innovative systems.
- Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.
Qualifications
Essential
- Previous Care Coordinator experience
- Excellent attention to detail
- Excellent time management and communication skills
- A true problem solver and able to think outside of the box
- Self-motivated, responsible and able to act on your initiative.
- To be organised and flexible
Desirable
- NVQ/QCF Care at Level 3 or be willing to work towards this qualification
- Be prepared to undertake other training that would benefit you in the role.
Additional Information
At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.
Our Values
- COMMUNITY: Stronger together, building a thriving culture.
- COURAGE: Boldly shaping a better future.
- HEART: Passionate and dedicated—what we do matters.
Ready to Make a Difference? Apply today and help transform lives in your community. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
Care Coordinator in Brighton employer: London Care
Contact Detail:
London Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Research companies like CCH Group and reach out directly. Express your interest in working with them and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you’ve solved problems or managed schedules effectively. We want to see how you think on your feet, so be ready to share your experiences!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at CCH Group. Don’t miss out on the chance to make a difference in your community!
We think you need these skills to ace Care Coordinator in Brighton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering exceptional care shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Care Coordinator role. Highlight your previous experience in care coordination and any skills that match the job description. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at CCH Group.
How to prepare for a job interview at London Care
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of care coordination. Understand the key responsibilities like rota management and communication with Care Professionals. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Whether it’s managing last-minute rota changes or resolving conflicts, demonstrating your problem-solving abilities will impress the interviewers and highlight your suitability for the position.
✨Be Organised and Flexible
Since the role requires excellent time management and organisation, come prepared with a plan for how you would manage multiple tasks. Discuss how you prioritise your workload and adapt to changing circumstances, as this is crucial in a fast-paced care environment.
✨Embrace the Company Values
Familiarise yourself with CCH Group's values: Community, Courage, and Heart. Be ready to share how your personal values align with theirs. This will not only show that you’re a good fit but also that you’re genuinely interested in contributing to their mission.
