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- Tasks: Coordinate care schedules and support Care Professionals in delivering exceptional services.
- Company: Join CCH Group, the UK's largest and most trusted care provider.
- Benefits: Competitive salary, career growth opportunities, and recognition for outstanding contributions.
- Why this job: Make a real difference in your community by shaping the future of home care.
- Qualifications: Previous Care Coordinator experience and excellent communication skills required.
- Other info: Be part of a supportive team that values community and courage.
The predicted salary is between 24000 - 30000 ÂŁ per year.
Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.
At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community.
Location: Brighton & Hove BN3 7GS
Salary: ÂŁ28,500
Hours: Monday - Friday 9am - 5pm with additional on call on a rota basis
What you’ll do:
- Rota Management
- Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals.
- Deploy new Care Professionals to clients within two weeks of hire.
- Create and manage monthly rotas in advance to minimize agency use and provide clear communication.
- Ensure rota changes are communicated by Thursday of the prior week.
- Manage guaranteed hours contracts to prevent unnecessary top-up payments.
- Oversee annual leave requests to maintain service continuity.
- Maintain close contact with Care Professionals through calls and regular meetings.
- Schedule refresher training to meet CQC and contractual requirements.
- Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth.
- Escalate care delivery concerns to the Business Manager and Clinical Care Manager.
- Monitor ECM to track visit timings and durations, addressing any issues.
- Accurately code canceled hours and maintain digital records for invoicing compliance.
- Report Care Professional absences for absence management.
- Provide thorough handovers for the Out of Hours team.
- Ensure shift reconciliation for accurate payroll processing.
What We Offer:
- Career Growth: Leadership opportunities with a trusted sector leader.
- Support: Access to top experts and innovative systems.
- Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.
Qualifications
Essential:
- Previous Care Coordinator experience
- Excellent attention to detail
- Excellent time management and communication skills
- A true problem solver and able to think outside of the box
- Self-motivated, responsible and able to act on your initiative.
- To be organised and flexible
Desirable:
- NVQ/QCF Care at Level 3 or be willing to work towards this qualification
- Be prepared to undertake other training that would benefit you in the role.
Who We Are:
At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.
Our Values:
- COMMUNITY: Stronger together, building a thriving culture.
- COURAGE: Boldly shaping a better future.
- HEART: Passionate and dedicated—what we do matters.
Ready to Make a Difference? Apply today and help transform lives in your community. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
Care Coordinator in Hove employer: London Care Limited
Contact Detail:
London Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Hove
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. The more people you know, the better your chances of landing that Care Coordinator role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience and achievements in care coordination. This can really set you apart during interviews and give you a chance to shine.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your experience and how it relates to the Care Coordinator position. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Care Coordinator in Hove
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your previous experience in care coordination and how it aligns with our mission at CCH Group. We want to see how you can make a difference in our community!
Showcase Your Skills: Emphasise your attention to detail, time management, and communication skills in your application. These are key traits we’re looking for, so give us examples of how you've used these skills in past roles. We love a good story!
Be Yourself: Let your personality shine through in your written application. We value authenticity and want to know what makes you tick. Share your passion for delivering exceptional care and how you embody our values of community, courage, and heart.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just a few clicks and you’re done!
How to prepare for a job interview at London Care Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with rota management, recruitment processes, and how to handle care delivery concerns. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
As a Care Coordinator, you'll need to think on your feet. Prepare examples from your past experiences where you've successfully solved problems or improved processes. This will demonstrate your ability to handle challenges effectively, which is crucial for this position.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond thoughtfully to questions, showing that you can engage well with both clients and Care Professionals.
✨Emphasise Your Passion for Care
CCH Group values individuals who are passionate about delivering exceptional care. Be prepared to discuss why you want to work in this field and how you align with their mission. Sharing personal stories or experiences related to care can help convey your dedication and commitment.
