At a Glance
- Tasks: Support students with disabilities and mental health needs in a collaborative wellbeing team.
- Company: Join London Business School, a vibrant global community shaping the future of business.
- Benefits: Enjoy 27 days annual leave, a generous pension, and a free gym membership.
- Other info: Flexible hybrid working model with a focus on inclusion and professional development.
- Why this job: Make a real difference in students' lives while working in a supportive environment.
- Qualifications: Experience in wellbeing services and strong communication skills are essential.
The predicted salary is between 34650 - 42350 £ per year.
Maternity Leave contract until October 2027
Be part of a collaborative Wellbeing team that provides specialist, inclusive and student-centred support across a diverse and ambitious learning community.
Why London Business School?
London Business School; a global and vibrant business community based in three of the world’s most dynamic cities, London, Dubai and Riyadh.
It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world.
We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
The Role
London Business School are looking for a compassionate, knowledgeable and highly organised Student Wellbeing Advisor to support students with disabilities, mental health conditions, Specific Learning Differences and wider wellbeing needs.
This is an important role within Student Wellbeing Services.
You will provide professional, specialist and confidential support to students, helping them access appropriate adjustments, guidance and services so they can engage fully with their studies and academic progression.
Working closely with colleagues across the School, you will support the delivery and development of student wellbeing and disability services in line with the University Mental Health Charter, the Equality Act 2010, GDPR and relevant safeguarding procedures.
- Main Responsibilities
- Provide specialist, confidential one-to-one advice and guidance to students with disabilities, mental health conditions or Specific Learning Differences.
- Assess students’ needs and determine suitable reasonable adjustments to support learning and academic progression.
- Signpost and refer students to appropriate specialist support services where required.
- Provide practical advice, guidance and signposting to students experiencing mental health or wellbeing challenges.
- Undertake initial assessments and refer students to counselling and other sources of support where necessary.
- Support the development, delivery and coordination of Student Wellbeing Services in line with the University Mental Health Charter and the Equality Act 2010.
- Liaise with the Student Association and student representatives to promote and develop wellbeing initiatives and events.
Who We Are Looking For
- Knowledge of current principles, theory and practice relating to mental health, wellbeing, neurodivergence and disability.
- Experience working in higher education, disability services or wellbeing services.
- Understanding of student wellbeing and the needs of a diverse student population.
- Knowledge of the University Mental Health Charter.
- Experience working with Student Associations and/or student representatives.
- Experience handling telephone and email enquiries and working with students and staff at all levels.
- Experience coordinating individual support across a range of services.
- Strong customer-service orientation and a student-centred approach.
- Excellent listening, communication and stakeholder engagement skills.
- Excellent organisational skills, meticulous attention to detail and the ability to manage time and work autonomously.
- Strong IT skills, including Microsoft Office and the ability to use bespoke systems.
- Knowledge of relevant legislative frameworks, including the Equality Act 2010, GDPR and reasonable adjustments.
- Knowledge of the range of support and funding available to disabled students in higher education.
- Ability to identify and apply good practice and evidence from across the higher education sector to support service improvement.
Benefits You Can Enjoy
- Generous annual leave of 27 days plus extra days between Christmas and New Year
- USS pension, 14.5% employer contribution (in return for employee enrolment and contribution)
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers.
All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus 3 days per week.
We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day.
Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs.
Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.
We are dedicated to creating an environment where everyone in our community feels they belong and thrive.
This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.
Please note we start screening CVs and interviewing candidates from the start of a campaign.
A successful candidate could progress to offer before the advertised closing date.
We encourage you to apply as soon as possible if you are interested in any roles.
- View Job Description
- View London Business School Benefits
- Competitive Salary dependent upon experience
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Student Wellbeing Advisor employer: London Business School
London Business School is an exceptional employer that fosters a vibrant and inclusive work culture, where diverse perspectives thrive. With a commitment to employee growth, the school offers unique opportunities for professional development in a dynamic environment, all while being situated in one of the world's most exciting cities. Join us to make a meaningful impact through transformational relationships with high-net-worth supporters, contributing directly to our strategic ambitions and the future of business education.
StudySmarter Expert Advice🤫
We think this is how you could land Student Wellbeing Advisor
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at London Business School.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from London Business School!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like London Business School, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at London Business School or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Student Wellbeing Advisor
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to London Business School:Before hitting send, make sure to tailor your application specifically to London Business School! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at London Business School
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
