Student Counsellor and Wellbeing Adviser
Student Counsellor and Wellbeing Adviser

Student Counsellor and Wellbeing Adviser

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students with disabilities and mental health issues, providing guidance and referrals.
  • Company: Join London Business School, a global leader in business education located in vibrant cities.
  • Benefits: Enjoy 27 days annual leave, a generous pension, and a free onsite gym.
  • Why this job: Make a real impact on student wellbeing in a supportive and inclusive environment.
  • Qualifications: Experience in higher education and knowledge of mental health and disability support required.
  • Other info: Flexible hybrid working options available to suit your lifestyle.

The predicted salary is between 36000 - 60000 £ per year.

Do you enjoy meeting with students to provide wellbeing, mental health and disability support? London Business School are thrilled to be recruiting for a student-focused and collaborative Student Wellbeing Advisor to join Degree Education on a permanent basis.

You will have responsibility for the day-to-day provision of support for students with disabilities, mental health conditions, Specific Learning Differences and wellbeing issues at London Business School, as well as assisting with the development of Student Wellbeing Services, which are comprised of the following areas:

  • Disability Support: Providing an assessment of needs for students with a disability, mental health condition or Specific Learning Difference, as well as ensuring appropriate adjustments and/or support is in place to support their learning and academic progression.
  • Mental Health and Wellbeing Support: Providing wellbeing support, guidance and signposting to students and making appropriate referrals to services, including the School Counselling Service. Providing practical advice and guidance to staff who support students’ wellbeing.
  • Acting as student Safeguarding Officer, providing specialist knowledge and guidance, including risk assessments and any other information, related to the students that will support the Safeguarding Panel in drafting safeguarding.
  • Support the delivery and development of Student Wellbeing Services in line with the University Mental Health Charter, ensuring the provision of a positive and nurturing experience for students that access the service throughout their programme.
  • To provide professional, specialist and confidential 1:1 advice and guidance to students with disabilities, mental health conditions or Specific Learning Differences, determining the suitability of reasonable adjustments that will enable students to manage their studies in line with the Equality Act (2010).
  • To provide professional, specialist and confidential 1:1 support to students who are experiencing mental health challenges or wellbeing issues.
  • Ensure training for themselves is up to date (e.g. Prevent, Mental Health First Aid, Safeguarding and Supervision as appropriate), including the legal context and an awareness of procedures.
  • To support line manager in the development, delivery and coordination of Student Wellbeing Services, in line with the principles of the University Mental Health Charter and the Equality Act (2010).
  • Knowledge of the latest principles, theory and practice of mental health and wellbeing, as well as an awareness of the broader developments relevant to this area or inclusion.
  • Knowledge of the latest principles, theory and practice of neurodivergence and disability, as well as an awareness of the broader developments relevant to this area or inclusion.
  • Experience of working in higher education, within disability or wellbeing services.
  • A demonstrable understanding of student wellbeing, and an awareness of the needs of a diverse student population.
  • Knowledge of the principles of the University Mental Health Charter.
  • Experience of handling telephone and email enquiries and working with students and staff at all levels.

Why London Business School:

  • Generous annual leave of 27 days plus extra between Christmas and New Year.
  • Generous pension package.
  • Free onsite gym and swimming pool.
  • Amazing range of professional development to support your career path.
  • Enhanced cycle to work scheme.
  • Wellbeing offering to support your physical, mental and financial health.
  • Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging:

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

We encourage you to apply as soon as possible if you are interested in any roles.

Student Counsellor and Wellbeing Adviser employer: London Business School

London Business School is an exceptional employer, offering a vibrant and inclusive work culture that prioritises the wellbeing of both students and staff. With generous benefits such as 27 days of annual leave, a comprehensive pension package, and extensive professional development opportunities, employees are supported in their career growth while enjoying a flexible hybrid working environment. Located in one of the world's most dynamic cities, LBS fosters a sense of belonging and community, making it an ideal place for those passionate about student support and mental health.
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Contact Detail:

London Business School Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Counsellor and Wellbeing Adviser

✨Tip Number 1

Familiarise yourself with the University Mental Health Charter and the Equality Act (2010). Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to student wellbeing and inclusion.

✨Tip Number 2

Network with professionals in the field of student wellbeing and mental health. Attend relevant workshops or webinars, and connect with current or former staff at London Business School to gain insights into their experiences and expectations.

✨Tip Number 3

Prepare to discuss specific scenarios where you've successfully supported students with disabilities or mental health challenges. Real-life examples will showcase your experience and ability to handle the responsibilities outlined in the job description.

✨Tip Number 4

Stay updated on the latest trends and research in mental health and neurodiversity. Being knowledgeable about current issues will not only impress during interviews but also show your dedication to continuous professional development.

We think you need these skills to ace Student Counsellor and Wellbeing Adviser

Empathy and Active Listening
Knowledge of Mental Health and Wellbeing Principles
Understanding of Disability Support and Legislation
Experience in Higher Education Support Services
Risk Assessment Skills
Confidentiality and Professionalism
Communication Skills
Ability to Provide 1:1 Support
Knowledge of Neurodivergence and Specific Learning Differences
Training in Mental Health First Aid
Safeguarding Knowledge
Collaboration and Teamwork
Adaptability to Diverse Student Needs
Experience in Developing Support Services
Awareness of the University Mental Health Charter

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Student Counsellor and Wellbeing Adviser position. Tailor your application to highlight relevant experiences and skills that align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in student wellbeing, mental health support, or disability services. Use specific examples to demonstrate your understanding of the needs of a diverse student population.

Showcase Your Knowledge: Mention your knowledge of the University Mental Health Charter and the Equality Act (2010) in your application. This shows that you are informed about the legal context and principles that guide student wellbeing services.

Personalise Your Cover Letter: Craft a compelling cover letter that reflects your passion for supporting students' wellbeing. Discuss why you want to work at London Business School and how you can contribute to their commitment to inclusion and belonging.

How to prepare for a job interview at London Business School

✨Show Your Passion for Student Wellbeing

Make sure to express your genuine interest in supporting students' mental health and wellbeing. Share personal experiences or motivations that led you to pursue a career in this field, as it will resonate with the interviewers.

✨Demonstrate Knowledge of Relevant Legislation

Familiarise yourself with the Equality Act (2010) and the University Mental Health Charter. Be prepared to discuss how these frameworks influence your approach to providing support and adjustments for students with disabilities and mental health conditions.

✨Prepare for Scenario-Based Questions

Anticipate questions that may ask how you would handle specific situations involving students in distress or requiring adjustments. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Highlight Collaborative Skills

Since the role involves working closely with various stakeholders, emphasise your ability to collaborate with staff and other services. Provide examples of past experiences where teamwork led to successful outcomes in student support.

Student Counsellor and Wellbeing Adviser
London Business School
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  • Student Counsellor and Wellbeing Adviser

    City of London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-13

  • L

    London Business School

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