Research Support Manager

London Business School is a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

The Role

Support cutting-edge research at the London Business School. As the Research Support Manager, you’ll use your resourcefulness, proactivity and exceptional organisation skills to create an environment where quality research can thrive and grow. Sharing information, facilitating funding, and maintaining our information channels, you’ll play a key role in keeping us at the forefront of research excellence.

Main Responsibilities

• Delivery of high-quality research support service.
• Development of processes to ensure compliance with sector requirements related to open access, research data management, and research integrity.
• Compliance with internal processes, funder regulations, and broader HE research landscape.
• Production of high quality reports to identify trends and issues.
• Projects delivered on time, on budget and to high quality standards and targets.
• Successful development of relationships within and outside the team, and positive feedback from colleagues.
• Improvements to processes and procedures in the research support service.
• Up to date and accurate financial information for internal funds.

Who we are looking for

• Experience in a comparable role, for example, first point of contact for external grant funding within a University Department.
• Experience with external funder grant application systems.
• An ability to work closely with faculty to identify their research ambitions and how to support them.
• An ability to persuade and influence in order to foster and maintain positive working relationships with faculty.
• An ability to adapt and change to accommodate the differing research goals and day to day working needs of faculty.
• Previous experience of the research excellence framework (Desirable).
• An ability to present numerical data and faculty publication output data in a variety of user-friendly reporting formats to support operational and strategic decision making.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution).
• Free onsite gym and swimming pool.
• Amazing range of professional development to support your career path.
• Enhanced cycle to work scheme.
• Wellbeing offering to support your physical, mental and financial health.
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus 2 days per week.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying. Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.