Relationship Manager

Relationship Manager

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead business development and build relationships with companies to create job opportunities for students.
  • Company: Join London Business School, a vibrant community impacting global business education.
  • Benefits: Enjoy 27 days annual leave, a generous pension, free gym access, and professional development opportunities.
  • Why this job: Make a difference in students' careers while working in a dynamic, supportive environment.
  • Qualifications: Experience in business development and relationship management is essential; strong communication skills are a must.
  • Other info: Hybrid working model with core hours and dedicated time for personal development.

The predicted salary is between 36000 - 60000 £ per year.

Do you enjoy confidently liaising with the external market and stakeholders, generating new business and maintaining existing relations? London Business School are excited to be recruiting for a driven and client-facing Relationship Manager, Consulting to join Degree Education on a permanent basis. Alongside the Head of Consulting, you will lead on business development to build and maintain relationships between London Business School and external companies, encouraging engagement and increasing job opportunities for candidates.

The Relationship Manager will support companies with their talent needs by advising on recruitment timelines/methods and ensuring that job postings and On Campus activities are managed effectively. You will share insights on sectors under management, to drive student learning and interest in Consulting career pathways. The Employer Engagement Team focuses on building a pipeline of effective relationships with companies to deliver career opportunities to our students and alumni, as well as providing insights into the labour market to students and colleagues. We welcome over 200 companies to campus each year through a variety of events and host over 4500 jobs on our job board each year. Staff are also regularly meeting with students to help them understand and explore career paths into specific sectors.

Main Responsibilities

  • Lead on business development for the Consulting sector and develop a portfolio of active accounts that yield opportunities for students across all programmes.
  • Represent Career Centre and the School externally to employers, attend relevant industry events and build a network of professional contacts to become embedded in the sectors under management.
  • Partner with the Events team to plan and manage on-campus recruitment activity with companies covered including the delivery of networking events (i.e career fairs) for the Technology sectors and support the running of cross sector fairs.
  • Research the employment market to identify potential target companies for business development activity.
  • Identify and monitor sources of market intelligence, including employment reports for competitor schools, specific trade bodies etc.
  • Share expertise and insights on the Consulting sector through presentations, workshops and resource creation, to drive student learning and interest in Consulting career pathways.
  • Maintain relationship with relevant Peer Leaders (student coaches with experience in the sectors).
  • Act as an advisor to student clubs to guide activity and ensure a continuity of coverage with key accounts.

Who we are looking for

  • Experience in business development and a passion for customer relationship management – you love to get out there and meet people and learn.
  • Have a comprehensive sales/recruitment/relationship management background, with experience and confidence dealing with internal/external clients.
  • An ability to quickly get up to speed on the consulting sector and share knowledge with key stakeholders as and when required.
  • Interest in working in a “value” generating business as opposed to revenue generating business – believe in the impact of higher education and adding value to the student experience.
  • Self-starter, able to work independently to develop and deliver against business plan.
  • Proficient in handling and analysing data.
  • Excellent interpersonal, teamwork and communication skills – will need to be an ambassador for the School internally and externally.
  • Comfort with ambiguity.

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

  • Generous annual leave of 27 days plus extra between Christmas and New Year.
  • Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution).
  • Free onsite gym and swimming pool.
  • Amazing range of professional development to support your career path.
  • Enhanced cycle to work scheme.
  • Wellbeing offering to support your physical, mental and financial health.
  • Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus 2 days per week. We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Closing date: 18th April 2025.

Relationship Manager employer: London Business School

London Business School is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee growth and well-being. With generous benefits including 27 days of annual leave, a robust pension scheme, and a commitment to professional development, staff are empowered to thrive in their roles while enjoying a healthy work-life balance through our Smart Working approach. Located in the heart of London, employees have the unique opportunity to engage with a diverse community and make a meaningful impact on the future of business education.
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Contact Detail:

London Business School Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relationship Manager

Tip Number 1

Network actively within the consulting sector. Attend industry events, webinars, and networking sessions to meet potential employers and learn about their needs. Building relationships with professionals in the field can give you insights into what companies are looking for in a Relationship Manager.

Tip Number 2

Stay updated on market trends and insights related to consulting. Follow relevant publications, blogs, and reports to understand the current landscape. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and sector.

Tip Number 3

Engage with student clubs and organisations related to consulting. By collaborating with these groups, you can showcase your expertise and build your reputation as a knowledgeable resource. This involvement can also lead to valuable connections with both students and industry professionals.

Tip Number 4

Prepare to discuss your approach to business development and relationship management. Think of specific examples from your past experiences where you've successfully built and maintained client relationships. Being able to articulate your strategies will set you apart during discussions with potential employers.

We think you need these skills to ace Relationship Manager

Business Development
Customer Relationship Management
Networking Skills
Market Research
Data Analysis
Interpersonal Skills
Communication Skills
Event Planning
Presentation Skills
Teamwork
Adaptability
Self-Starter
Stakeholder Engagement
Consulting Sector Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in business development and relationship management. Use specific examples that demonstrate your ability to liaise with external stakeholders and generate new business.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer relationship management and your understanding of the consulting sector. Mention how your skills align with the responsibilities outlined in the job description.

Showcase Your Interpersonal Skills: Since excellent communication and teamwork are crucial for this role, provide examples in your application that showcase your interpersonal skills. Highlight any experiences where you successfully built relationships or collaborated with others.

Research London Business School: Demonstrate your knowledge about London Business School and its Employer Engagement Team. Mention specific initiatives or values of the school that resonate with you, showing that you are genuinely interested in contributing to their mission.

How to prepare for a job interview at London Business School

Know Your Sector

Make sure to research the consulting sector thoroughly. Understand current trends, key players, and challenges within the industry. This knowledge will help you engage confidently with interviewers and demonstrate your passion for the role.

Showcase Relationship Management Skills

Prepare examples from your past experiences that highlight your ability to build and maintain relationships. Discuss specific instances where you've successfully liaised with clients or stakeholders, as this is crucial for the Relationship Manager position.

Demonstrate Business Development Acumen

Be ready to discuss your experience in business development. Share strategies you've used to generate new business and how you've managed existing accounts. This will show your potential employer that you can contribute to their growth.

Emphasise Communication Skills

As a Relationship Manager, excellent communication is key. Prepare to showcase your interpersonal skills through examples of teamwork and collaboration. Highlight how you've effectively communicated with diverse groups, both internally and externally.

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