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- Tasks: Manage admissions operations for MBA programmes and guide candidates through the application process.
- Company: Join London Business School, a vibrant global community shaping the future of business education.
- Benefits: Enjoy 27 days annual leave, a generous pension, free gym access, and a hybrid work model.
- Why this job: Be part of a dynamic team impacting future leaders while enjoying a supportive work culture.
- Qualifications: Strong interest in statistics, excellent stakeholder engagement, and organisational skills required.
- Other info: Flexible working hours and a commitment to inclusion and belonging within the workplace.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Recruitment and Admissions Operations Manager, MBA
Join to apply for the Recruitment and Admissions Operations Manager, MBA role at London Business School
Recruitment and Admissions Operations Manager, MBA
Join to apply for the Recruitment and Admissions Operations Manager, MBA role at London Business School
Get AI-powered advice on this job and more exclusive features.
Are you operationally focused with excellent stakeholder engagement skills?
London Business School are excited to be recruiting for an organised and detail oriented Recruitment and Admissions Operations Manager, MBA to join Degree Education on a permanent basis.
The Operations Manager position is key to the wider MBA Admissions team. The main purpose of the role is to manage admissions operations for the full-time MBA programmes, including the entire application operations process of c3,000 applicants per year. This will include managing the processing and progression of candidate applications, advising and guiding candidates through the admissions process, and other crucial operations in the MBA Recruitment and Admissions Team.
Main Responsibilities
- A key user of the teamâs CRM, CAS and UKVI SMS visa systems, and key liaison between the MBA R&A Team and internal stakeholders â Accounts, Visas and Programme Office.
- Build relationships with candidates to select the highest quality class from the applicant pool and persuade the very best candidates to come to London Business School. All this is done in the context of stretching revenue and volume targets.
- Management of candidate visa process, including liaison with Schoolâs Visa Compliance Team.
- Management of candidate fee payment process, including liaison with Schoolâs Accounts Team.
- Line management of two Recruitment & Admissions Administrators.
Who we are looking for
- Strong interest in statistics, analysis and database management.
- Strong interest in delivering high-end services.
- Excellent stakeholder engagement skills with experience of managing a large range of different stakeholders.
- Proven organisational & project management skills with excellent forward-planning and time management ability.
- Collaborative team player with experience working in a dynamic multi-service organisation.
- CRM â (MS Dynamics), database experience is preferable.
- Line management experience preferred but not essential.
- An awareness of the business education market, including visa compliance preferred.
Why London Business School
London Business School; a global and vibrant business community based in two of the worldâs most dynamic cities, London and Dubai. Itâs where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
What you can expect from us
- Generous annual leave of 27 days plus extra between Christmas and New Year
- Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.
At London Business School, we support Smart Working – a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus 2 days per week.
We operate with âcore hoursâ â 10:00-15:00 â to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time – a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Closing date: 24th July 2025
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Customer Service and Education
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Industries
Higher Education
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Recruitment and Admissions Operations Manager, MBA employer: London Business School
Contact Detail:
London Business School Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Recruitment and Admissions Operations Manager, MBA
â¨Tip Number 1
Familiarise yourself with the CRM systems mentioned in the job description, particularly MS Dynamics. Understanding how to navigate and utilise these systems will give you a significant advantage during the interview process.
â¨Tip Number 2
Showcase your stakeholder engagement skills by preparing examples of how you've successfully managed relationships in previous roles. Be ready to discuss specific situations where your communication and collaboration made a difference.
â¨Tip Number 3
Research the business education market and current trends in admissions processes. Being knowledgeable about the challenges and opportunities in this field will demonstrate your genuine interest and commitment to the role.
â¨Tip Number 4
Prepare to discuss your organisational and project management skills in detail. Think of examples where you successfully managed multiple tasks or projects simultaneously, as this is crucial for the Operations Manager role.
We think you need these skills to ace Recruitment and Admissions Operations Manager, MBA
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in recruitment and admissions operations. Emphasise your organisational skills, stakeholder engagement abilities, and any experience with CRM systems, particularly MS Dynamics.
Craft a Compelling Cover Letter: In your cover letter, express your passion for education and your understanding of the MBA admissions process. Mention specific examples of how you've successfully managed operations or projects in previous roles.
Highlight Relevant Skills: Clearly outline your skills in statistics, analysis, and database management. Provide examples of how these skills have contributed to your success in previous positions, especially in a multi-service organisation.
Showcase Your Teamwork: Since the role requires collaboration, include examples of how you've worked effectively within a team. Highlight any line management experience or instances where youâve successfully engaged with diverse stakeholders.
How to prepare for a job interview at London Business School
â¨Understand the Role
Make sure you thoroughly understand the responsibilities of the Recruitment and Admissions Operations Manager. Familiarise yourself with the admissions process, CRM systems, and the importance of stakeholder engagement, as these will be key discussion points during your interview.
â¨Showcase Your Organisational Skills
Prepare examples that demonstrate your organisational and project management skills. Discuss how you've successfully managed multiple tasks or projects in the past, especially in a dynamic environment, as this is crucial for the role.
â¨Engage with Stakeholders
Be ready to discuss your experience in engaging with various stakeholders. Highlight specific instances where you built relationships or collaborated with different teams, as this will show your ability to work effectively within the MBA Admissions team.
â¨Demonstrate Your Interest in Education
Express your passion for the education sector and your understanding of the business education market. This will help convey your commitment to the role and the institution, making you a more appealing candidate.
