At a Glance
- Tasks: Manage admissions operations for MBA programmes and guide candidates through the application process.
- Company: Join London Business School, a global hub for business education in London and Dubai.
- Benefits: Enjoy 27 days annual leave, a generous pension, free gym access, and professional development opportunities.
- Other info: Hybrid working model with core hours and dedicated time for personal development.
- Why this job: Be part of a vibrant community that values inclusion, collaboration, and work-life balance.
- Qualifications: Strong interest in statistics, project management, and stakeholder engagement; CRM experience preferred.
The predicted salary is between 36000 - 60000 £ per year.
Recruitment and Admissions Operations Manager, MBA
The Role
Are you operationally focused with excellent stakeholder engagement skills?
London Business School are excited to be recruiting for an organised and detail oriented Recruitment and Admissions Operations Manager, MBA to join Degree Education on a permanent basis.
The Operations Manager position is key to the wider MBA Admissions team. The main purpose of the role is to manage admissions operations for the full-time MBA programmes, including the entire application operations process of c3,000 applicants per year. This will include managing the processing and progression of candidate applications, advising and guiding candidates through the admissions process, and other crucial operations in the MBA Recruitment and Admissions Team.
Main Responsibilities
- A key user of the team’s CRM, CAS and UKVI SMS visa systems, and key liaison between the MBA R&A Team and internal stakeholders – Accounts, Visas and Programme Office.
- Build relationships with candidates to select the highest quality class from the applicant pool and persuade the very best candidates to come to London Business School. All this is done in the context of stretching revenue and volume targets.
- Management of candidate visa process, including liaison with School’s Visa Compliance Team.
- Management of candidate fee payment process, including liaison with School’s Accounts Team.
- Line management of two Recruitment & Admissions Administrators.
Who we are looking for
- Strong interest in statistics, analysis and database management.
- Strong interest in delivering high-end services.
- Excellent stakeholder engagement skills with experience of managing a large range of different stakeholders.
- Proven organisational & project management skills with excellent forward-planning and time management ability.
- Collaborative team player with experience working in a dynamic multi-service organisation.
- CRM – (MS Dynamics), database experience is preferable.
- Line management experience preferred but not essential.
- An awareness of the business education market, including visa compliance preferred.
Why London Business School
London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
What you can expect from us
- Generous annual leave of 27 days plus extra between Christmas and New Year
- Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus 2 days per week.
We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
#J-18808-LjbffrRecruitment and Admissions Operations Manager, MBA in London employer: London Business School
London Business School is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and professional development. With generous benefits such as 27 days of annual leave, a robust pension scheme, and a commitment to hybrid working, employees are empowered to achieve a healthy work-life balance while contributing to a prestigious institution that shapes the future of business education. The opportunity for growth within a dynamic team, coupled with a focus on collaboration and community, makes this role particularly rewarding for those passionate about making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Recruitment and Admissions Operations Manager, MBA in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at London Business School!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at London Business School.
We think you need these skills to ace Recruitment and Admissions Operations Manager, MBA in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at London Business School. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to London Business School and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at London Business School. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to London Business School's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at London Business School
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with London Business School.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at London Business School will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact London Business School and how you would contribute to adapting HR strategies.
