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- Tasks: Support international students with immigration advice and financial aid options through various communication methods.
- Company: Join London Business School, a vibrant community in London and Dubai, focused on excellence in education.
- Benefits: Enjoy 27 days of annual leave, a generous pension, onsite gym, and flexible hybrid working.
- Why this job: Make a real impact by helping students navigate their studies and feel included in a diverse environment.
- Qualifications: Understanding of UK immigration rules; experience in higher education or providing immigration advice is desirable.
- Other info: This role offers a chance to work in a supportive team dedicated to inclusion and belonging.
London Business School are excited to be recruiting for a collaborative and customer focused International Student Advisor to join Degree Education on a fixed-term basis until September 2025. You will be responsible for the provision of specialist immigration advice, supporting admits and students to navigate complex immigration rules through a mixture of 1-2-1 appointments (in person or online), group presentations, and written guidance.
The International Student Advisor will also support admits and students in seeking options to finance their studies through Student Loan providers and advise on the available loan options. This role is based in the Visa Compliance & Financial Aid Team and offers a crucial front line support service to admits, students, graduates, and staff, providing expert advice on matters related to immigration and financial aid.
Key responsibilities include:
- Efficiently manage and triage inquiries from admits, students, graduates, staff, and faculty within agreed turnaround times, delivering a premium service to all stakeholders.
- Organise and deliver training sessions to internal stakeholders on visa and financial aid matters.
- Maintain a caseload of immigration and financial aid cases, ensuring timely and thorough documentation, exploring suitable outcomes, offering follow-up appointments, and liaising with external and internal stakeholders to achieve satisfactory resolutions.
- Design and deliver presentations and webinars, both in-person and online, to large groups of admits and students.
- Work in partnership with Senior International Student Advisor, and Senior Manager - Visa Compliance & Financial Aid to ensure the effective and successful delivery of services.
- Maintain awareness of the compliance and reporting requirements set by UKVI, supporting both students and the School in meeting these requirements.
A thorough understanding of UK immigration requirements and how it applies to students is essential. Experience working for a Higher Education Institution and experience of providing immigration advice and/or guidance are desirable.
Why London Business School:
- Generous annual leave of 27 days plus extra between Christmas and New Year.
- Generous pension package.
- Free onsite gym and swimming pool.
- Amazing range of professional development to support your career path.
- Enhanced cycle to work scheme.
- Wellbeing offering to support your physical, mental and financial health.
- Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.
All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.
Our commitment to driving inclusion and belonging:
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
We encourage you to apply as soon as possible if you are interested in any roles.
Part Time Student Counsellor employer: London Business School
Contact Detail:
London Business School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Student Counsellor
✨Tip Number 1
Familiarise yourself with UK immigration laws and financial aid options for students. Understanding these topics will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former International Student Advisors, especially those who have worked at London Business School. They can provide valuable insights into the role and the specific challenges faced in this environment.
✨Tip Number 3
Prepare to discuss your experience in managing inquiries and providing customer service. Think of examples where you've successfully navigated complex situations, as this is crucial for the role.
✨Tip Number 4
Showcase your presentation skills by preparing a mock presentation on a relevant topic, such as visa compliance or financial aid. This will highlight your ability to communicate effectively with large groups, which is a key part of the job.
We think you need these skills to ace Part Time Student Counsellor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the International Student Advisor position. Highlight key skills such as immigration advice, financial aid knowledge, and experience in higher education.
Tailor Your CV: Customise your CV to reflect relevant experiences that align with the job. Emphasise any previous roles where you provided immigration advice or worked in a student support capacity, showcasing your ability to manage inquiries and deliver presentations.
Craft a Compelling Cover Letter: Write a cover letter that demonstrates your passion for supporting international students. Include specific examples of how you've navigated complex immigration rules or assisted students with financial aid, and express your commitment to inclusion and belonging.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your writing is clear and professional, as this reflects your attention to detail and communication skills.
How to prepare for a job interview at London Business School
✨Understand Immigration Regulations
Familiarise yourself with UK immigration rules and how they apply to students. Being able to discuss these regulations confidently will demonstrate your expertise and readiness for the role.
✨Showcase Your Communication Skills
As an International Student Advisor, you'll need to communicate complex information clearly. Prepare examples of how you've successfully delivered presentations or training sessions in the past.
✨Highlight Customer Service Experience
This role requires a customer-focused approach. Be ready to share specific instances where you've provided exceptional service, especially in a higher education context.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to manage inquiries or resolve issues related to immigration or financial aid, and be prepared to discuss your thought process.
