At a Glance
- Tasks: Support technology services and enhance digital learning experiences for participants and clients.
- Company: Join London Business School, a vibrant global community in business education.
- Benefits: Enjoy 27 days of annual leave, a workplace pension, and free gym access.
- Other info: Flexible hybrid working model with a focus on inclusion and professional development.
- Why this job: Make a real impact in tech administration while working in a dynamic environment.
- Qualifications: Experience with design software, attention to detail, and strong problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
Are you looking for your next challenge in technology administration? We’re looking for an experienced Technology Support Administrator to help our team deliver a world class technology service to our Executive Education stakeholders both internal and external. The Technology team supports the development and delivery of outstanding digital learning experiences for participants and clients. It works closely with colleagues across Executive Education and the School to meet these needs and standards. The team also supports the roll out and enhancement of critical business technology systems, such as MSDynamics.
Main Responsibilities
- Input, collate and report on all programmes feedback
- Collate, produce and distribute reports on EE systems based on user feedback
- Provide local support and maintenance for users (staff and participants) and development/enhancement support
- Co-ordinate with programme teams and agree plans for programme build in the LMS
- Design the course outline template in consultation with Programme teams
- Manage and co-ordinate the collection of digital materials for each programme from faculty and programme managers
- Operationally manage the process and build of programme areas in the LMS and ensure that they meet Executive Education minimum level standards and structure
- Take necessary steps to convert existing documents into appropriate LMS format where necessary and support the design of digital materials
- Define and manage operational processes to populate programme, course and subject areas with relevant information and course materials
Who we are looking for
- Practical design software skills (Adobe Creative Suite, basic video editing, knowledge of comment file formats)
- Good team player
- Meticulous attention to detail
- Ability to work under pressure
- Proactive troubleshooting and problem-solving skills
- Able to empathise with internal and external stakeholder requirements
What you can expect from us
- Generous annual leave of 27 days PLUS extra between Christmas and New Year!
- Automatic enrolment to a fantastic workplace pension scheme
- Free onsite gym and swimming pool!
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days volunteering leave or parent/carer emergency leave
London Business School supports Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus 2 days per week. We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying. Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Technology Support Administrator in London employer: London Business School
London Business School is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and professional development. With generous benefits such as 27 days of annual leave, a fantastic pension scheme, and a supportive hybrid working model, employees are empowered to thrive both personally and professionally in one of the world's most dynamic cities.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Support Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current employees at London Business School on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the latest trends in technology support and digital learning. Show us that you're not just a candidate, but someone who’s genuinely passionate about enhancing user experiences.
✨Tip Number 3
Practice your problem-solving skills! We love candidates who can think on their feet. Consider common tech issues and how you’d tackle them, so you can impress us with your proactive troubleshooting during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Technology Support Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technology Support Administrator role. Highlight your relevant experience and skills, especially those related to technology administration and support. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention any specific experiences that demonstrate your problem-solving skills and attention to detail.
Showcase Your Technical Skills:Since this role involves practical design software skills, make sure to list any relevant tools you’re familiar with, like Adobe Creative Suite or video editing software. We love seeing candidates who can hit the ground running with tech!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at London Business School
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the technology systems mentioned in the job description, especially MSDynamics. Familiarise yourself with how these systems work and think about how you can contribute to their enhancement.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled tech-related issues in the past. Be ready to discuss specific scenarios where your troubleshooting skills made a difference, as this role requires proactive problem-solving.
✨Emphasise Team Collaboration
Since this position involves working closely with various teams, be prepared to talk about your experience as a team player. Share instances where you successfully collaborated with others to achieve a common goal.
✨Demonstrate Attention to Detail
Given the meticulous nature of the role, think of examples that highlight your attention to detail. Discuss how you ensure accuracy in your work, especially when managing digital materials or producing reports.
