At a Glance
- Tasks: Lead the development of Microsoft 365 tools for seamless collaboration and communication.
- Company: Join London Business School, a vibrant global community shaping the future of business.
- Benefits: Enjoy 27 days annual leave, a generous pension scheme, and a free gym.
- Other info: Flexible hybrid working model with a focus on wellbeing and professional development.
- Why this job: Make a real impact by enhancing digital experiences for colleagues across the School.
- Qualifications: Experience in product ownership with strong Microsoft 365 knowledge required.
The predicted salary is between 63000 - 77000 £ per year.
Connecting our community through seamless, secure collaboration.
The Role
London Business School is looking for an experienced Product Owner – Communication & Collaboration to take strategic ownership of its Microsoft 365 and associated Azure platforms. You will shape the product roadmap, drive continuous improvement and ensure our communication and collaboration tools deliver a seamless, secure and effective digital experience for colleagues across the School. Working closely with technical teams, stakeholders and external partners, you will translate business needs into product priorities, manage backlogs and drive delivery using Agile methodologies and Azure DevOps. We’re looking for someone with strong Microsoft 365 knowledge, proven product ownership experience and excellent stakeholder management skills, who can champion technology adoption and deliver solutions that make a measurable difference.
Main Responsibilities
- Develop and maintain the Microsoft 365 product roadmap, ensuring it supports the School’s strategic objectives and user needs.
- Prioritise product improvements and remediation activity to maximise value and improve the user experience.
- Identify, assess and deliver high-value use cases, enhancements and automation from initial requirements through to implementation.
- Work with stakeholders across the School to understand needs and translate them into clear priorities and actionable requirements.
- Lead collaboration with technical teams and external partners to deliver secure, scalable solutions that integrate with existing systems and processes.
- Ensure services meet governance, data protection, privacy, security and licensing requirements, while supporting adoption and continuous improvement.
Who We Are Looking For
- Proven experience in a Product Owner, Product Manager, or similar role, ideally within an infrastructure, IT services, or digital workplace environment.
- Strong practical knowledge of the Microsoft 365 (M365) suite, including services such as Teams, SharePoint, OneDrive, Exchange Online, and associated collaboration and communication capabilities.
- Experience working with technical infrastructure or platform teams, with the ability to understand and prioritise complex technical and operational requirements.
- Demonstrable experience managing product backlogs, roadmaps, and delivery using Agile or iterative delivery approaches.
- Hands-on experience using Azure DevOps to manage backlogs, user stories, epics, and delivery tracking.
Benefits You Can Enjoy
- Generous annual leave of 27 days plus extra days between Christmas and New Year.
- USS pension, 14.5% employer contribution (in return for employee enrolment and contribution).
- Free onsite gym and swimming pool.
- Amazing range of professional development to support your career path.
- Enhanced cycle to work scheme.
- Wellbeing offering to support your physical, mental and financial health.
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus 2 days per week. We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.
Why London Business School?
London Business School; a global and vibrant business community based in three of the world’s most dynamic cities, London, Dubai and Riyadh. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.
Competitive Salary dependent upon experience.
Closing date: 18th November 2026.
Product Owner, Communications and Collaboration- Infastructure in London employer: London Business School
London Business School is an exceptional employer that fosters a vibrant and inclusive work culture, where diverse perspectives thrive. With a commitment to employee growth, the school offers unique opportunities for professional development in a dynamic environment, all while being situated in one of the world's most exciting cities. Join us to make a meaningful impact through transformational relationships with high-net-worth supporters, contributing directly to our strategic ambitions and the future of business education.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner, Communications and Collaboration- Infastructure in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like London Business School!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at London Business School would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at London Business School through your school's career services!
We think you need these skills to ace Product Owner, Communications and Collaboration- Infastructure in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner, Communications and Collaboration- Infastructure, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner, Communications and Collaboration- Infastructure position at London Business School. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at London Business School
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
